Vmware Sns Support

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VMware Maintenance and Premium Support Programs — …

    https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmware-support-terms-conditions.pdf
    1.10 “Technical Support” means telephone or webbased technical assistance by VMware to Customer’s technical contact(s) - regarding installation of the Software, Errors, and technical product problems, at the corresponding Services level purchased by Customer.

Support Tools - VMware

    https://www.vmware.com/support/tools.html
    Use the SnS Extension Estimator – Determine whether you will receive a support contract extension when upgrading your license. Search the Knowledge Base – Search for troubleshooting information for all released VMware products. Find Product Documentation – Browse product documentation and release notes for all currently released VMware ...

VMware Production Support - 24x7 Support for Production ...

    https://www.vmware.com/support/services/production.html
    VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in …

SnS Renewals Explained: Frequently Asked Questions [VMware]

    https://www.softchoice.com/blogs/advisor/ssn/sns-renewals-explained-frequently-asked-questions
    VMware policy requires that your Original Product License(s) is current on Support and Subscription prior to a product upgrade. If you are not current on SnS, you must first get SnS on the Original Product License up to date per the Reinstatement Policy and only then can you upgrade the product license(s).

VMware Support & Subscription Renewals: 5 Things You ...

    https://www.softchoice.com/blogs/advisor/ssn/vmware-support-subscription-renewals-5-things-you-should-know
    Technical Support: Technical assistance from VMware Global Support Services (GSS) to a customer for installation, errors and analysis of problem reports. This support varies based on the service level contracted.

Support Contract FAQs - VMware

    https://www.vmware.com/support/contracts_help.html
    What is a Support and Subscription (SnS) credit? The extension credit is given when you upgrade a product before the original support contract has expired. In such cases, the unused portion of the original contract is prorated and credited in days to the Support contract attached to your new product.

Global Support and Subscription Services “SnS ... - VMware

    https://www.vmware.com/files/pdf/vmw6843-glbl-suprt-subscrip-sns-renew-policy.pdf
    “SnS” Renewals Policy 6. End of Support VMware may, at its discretion, decide to retire Software and/or Services from time to time (“End of Support”). VMware shall publicly post for all customers notice of End of Support, including the last date of general commercial availability of the affected

Premier Support – Vmware

    https://www.vmware.com/support/services/premier-support.html
    VMware Premier Support is offered as a supplement to the VMware Production Support and Subscription Service. This service is designed for customers who need access to senior-level, proactive support staff to keep their virtual infrastructures up and running 24x7.

VMware Extended Support

    https://www.vmware.com/support/services/extended.html
    14 rows · The VMware Extended Support is offered as a supplement to VMware Basic Support and …

VMware Support & Downloads for Desktop, Application & Data ...

    https://www.vmware.com/support.html
    Get support for VMware desktop, application and data center virtualization. Search Knowledgebase. Download virtualization products and patches



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