Find all needed information about Vmware Support Sla. Below you can see links where you can find everything you want to know about Vmware Support Sla.
https://www.vmware.com/support/services/production.html
VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real …
https://www.vmware.com/support/vcloud-government-service/sla.html
Service Level Agreement Claims In order to request any Service Credit, you must file a support request at https://my.vmware.com within thirty (30) days of the suspected SLA Event. VMware will review the request and issue a Service Credit when VMware validates the SLA Event based on VMware…
https://www.vmware.com/support/vcloud-air/sla.html
Service Level Agreement Claims In order to request any Service Credit, you must file a support request at https://my.vmware.com within sixty (60) days of the suspected SLA Event. VMware will review the request and issue a Service Credit when VMware validates the SLA Event based on VMware…
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmw-workspace-one-uem-sla.pdf
Service Level Agreement Claims To request an SLA Credit, you must file a support request at https://my.vmware.com within ninety (90) days after the suspected SLA Event. VMware will review the request and issue an SLA Credit when VMware validates the SLA Event based on VMware…
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmw-cloud-aws-service-level-agreement.pdf
Service Level Agreement Claims To request an SLA Credit, you must file a support request at https://my.vmware.com within sixty (60) days after the suspected SLA Event. VMware will review the request and issue an SLA Credit when VMware validates the SLA Event based on VMware…
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/tech-support-welcome-guide.pdf
VMware Technical Support Welcome Guide . November 2019 . Thank you for using VMware products and services. Technical support is a vital part of the total VMware customer experience. We want you to get the most from our products long after the initial sale …
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/services/support/vmware-basic-support-datasheet.pdf
VMware® Basic Support and Subscription Service is designed for noncritical applications - and platforms that require support during normal business hours. VMware global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region.
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmware-support-terms-conditions.pdf
VMware Technical Support and Subscription Services (“SnS”) Terms and Conditions (For On-Premise Software Products) VMware, Inc., a Delaware corporation, or VMware International Unlimited Company, a company organized under the laws of Ireland, as
https://www.vmware.com/support/services/production.html
VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real …
https://www.vmware.com/support/vcloud-government-service/sla.html
Service Level Agreement Claims In order to request any Service Credit, you must file a support request at https://my.vmware.com within thirty (30) days of the suspected SLA Event. VMware will review the request and issue a Service Credit when VMware validates the SLA Event based on VMware…
https://www.vmware.com/support/vcloud-air/sla.html
Service Level Agreement Claims In order to request any Service Credit, you must file a support request at https://my.vmware.com within sixty (60) days of the suspected SLA Event. VMware will review the request and issue a Service Credit when VMware validates the SLA Event based on VMware…
https://docs.vmware.com/en/VMware-Cloud-on-AWS/services/com.vmware.vmc-aws.getting-started/GUID-5BE76DD4-AB0E-4514-846D-9D3CFA6DC07D.html
The Service Level Agreement (SLA) for VMware Cloud on AWS defines the service components that have an availability commitment as well as their associated targets. ... If you are eligible for an SLA credit, file a support ticket by selecting Support > Product Licensing.
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmw-cloud-aws-service-level-agreement.pdf
Service Level Agreement Claims To request an SLA Credit, you must file a support request at https://my.vmware.com within sixty (60) days after the suspected SLA Event. VMware will review the request and issue an SLA Credit when VMware validates the SLA Event based on VMware…
https://docs.vmware.com/en/VMware-Cloud-on-AWS/solutions/VMware-Cloud-on-AWS.39646badb412ba21bd6770ef62ae00a2/GUID-53F9EB345E981D8B5415553FC5A43F7C.html
VMware has implemented an organizational structure to support the health of the VMware Cloud on AWS service 24/7 365 days of the year. The service is supported by Global Support Services (GSS), Service Reliability Engineer (SRE), Security Operations, Incident Managers and Service Owners.
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/services/support/vmware-basic-support-datasheet.pdf
VMware® Basic Support and Subscription Service is designed for noncritical applications - and platforms that require support during normal business hours. VMware global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region.
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmware-support-terms-conditions.pdf
VMware Technical Support and Subscription Services (“SnS”) Terms and Conditions (For On-Premise Software Products) VMware, Inc., a Delaware corporation, or VMware International Unlimited Company, a company organized under the laws of Ireland, as
https://www.vmware.com/support/policies/severity.html
Hours of operation vary for Per Incident Support of VMware Hypervisor (ESXi), VMware vSphere Essentials, VMware Workstation Pro, VMware vCenter Converter Standalon, VMware Fusion, Fusion pro and Workstation Player. Hours of operation vary for Complimentary Support of Workstation Pro, Fusion, Fusion Pro and Workstation Player.EMEA (Europe, Middle East, Africa): Mon–Fri, 7 a.m. to 7 p.m. (GMT/GMT+1)
https://www.vmware.com/support/services/production.html
VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments.
https://www.vmware.com/support/vcloud-government-service/sla.html
Service Level Agreement Claims In order to request any Service Credit, you must file a support request at https://my.vmware.com within thirty (30) days of the suspected SLA Event. VMware will review the request and issue a Service Credit when VMware validates the SLA Event based on VMware…
https://www.vmware.com/support/vcloud-air/sla.html
VMware will review the request and issue a Service Credit when VMware validates the SLA Event based on VMware’s data and records. Service Credits will be issued to the person or entity that VMware invoices for the applicable instance of the Service Offering, as a separate credit memo that can be applied towards a future invoice for that Service Offering instance.
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmw-workspace-one-uem-sla.pdf
VMware validates the SLA Event based on VMware’s data and records. SLA Credits will be issued to the person or entity that VMware invoices for the Service Offering, as a separate credit memo that can be applied towards a future invoice for that Service Offering instance.
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmw-cloud-aws-service-level-agreement.pdf
To request an SLA Credit, you must file a support request at https://my.vmware.com within sixty (60) days after the suspected SLA Event. VMware will review the request and issue an SLA Credit when VMware validates the SLA Event based on VMware’s data and records.
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/services/support/vmware-basic-support-datasheet.pdf
VMware® Basic Support and Subscription Service is designed for noncritical applications - and platforms that require support during normal business hours. VMware global support centers have been strategically placed to provide you with fast and efficient access to the support center in …
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/tech-support-welcome-guide.pdf
VMware Technical Support Welcome Guide . November 2019 . Thank you for using VMware products and services. Technical support is a vital part of the total VMware customer experience. We want you to get the most from our products long after the initial sale …
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmware-support-terms-conditions.pdf
VMware Technical Support and Subscription Services (“SnS”) Terms and Conditions (For On-Premise Software Products) VMware, Inc., a Delaware corporation, or VMware International Unlimited Company, a company organized under the laws of Ireland, as
https://azure.microsoft.com/en-us/support/legal/sla/azure-vmware-cloudsimple/v1_0/
SLA for Azure VMware Solution by CloudSimple Last updated: May 2019 We guarantee that Azure VMware Solutions will be available at least 99.9% of the time. We guarantee that the Azure VMware management tools (vCenter Server and NSX Manager) will be available at least 99.9% of the time.
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