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https://kb.vmware.com/s/article/1017910
Tech Support Mode (TSM) provides a command-line interface that can be used by the administrator to troubleshoot and correct abnormal conditions on VMware ESXi hosts. TSM can be accessed in two ways: Logging in directly on the console of the ESXi server.
https://kb.vmware.com/s/article/1003677
Tech Support Mode is one of the many tools that VMware provides to diagnose and repair problems with ESXi hosts without incurring virtual machine downtime in most cases. Administrators can disable or re-enable Tech Support Mode on each host by modifying advanced configuration parameters.
https://docs.vmware.com/en/VMware-vSphere/5.5/com.vmware.vsphere.html.hostclient.doc/GUID-744E8629-9E13-471D-B037-5E6A482A152A.html
Reboot or Shut Down an ESXi Host in the VMware Host Client. You can power off or restart any ESXi host by using the VMware Host Client. Powering off a managed host disconnects it from vCenter Server, but does not remove it from the inventory.
https://communities.vmware.com/thread/298989
Dec 01, 2011 · For warning of remote tech support mode, it is better to know it's a important issue for security, it is the path to your host, it is unsafe and insecure, So it is better to turn off the SSH Enable and Remote Enable rather than have problem with warning. On the other hand, some warnings like using maximum RAM, will turn off when the peak goes.
https://docs.vmware.com/en/VMware-vSphere/6.5/com.vmware.vsphere.html.hostclient.doc/GUID-77E9352A-7CF3-4818-8C50-FDA07F3DD8C9.html
In the VMware Host Client, you can start, stop, and restart services that are running on the host that you are logged in to, and you can configure host service policy. You can restart services when you change host configurations or in case of suspected functional or performance issues.
https://www.vmware.com/support/ws55/doc/ws_learning_prefs_vm_options.html
You can configure this button to reset a virtual machine or restart a guest operating system. Select Reset if you want this button to work as a reset switch. The virtual machine is abruptly reset, with no consideration for work in progress. Select Restart Guest if you want this button to send a restart signal to the guest operating system. An operating system that recognizes this signal shuts down gracefully and restarts.
https://communities.vmware.com/thread/398056
Apr 13, 2012 · Select the host and click the Configuration tab. Click Security Profile > Properties. ESXi 5.0: Select SSH or ESXi Shell and click Options. ESXi 4.1: Select Local Tech Support or Remote Tech Support (SSH) and click Options. Choose the desired startup policy and click Start, then click OK.
http://www.yellow-bricks.com/2010/03/01/disable-tech-support-on-esxi/
Mar 01, 2010 · Actually my thought is that VMware should enhance the BusyBox, aka Tech Support Mode, with the same command set as for a regular ESX4 and move it out of the ‘unsupported’ mode. I don’t need another COS that’s for sure, but still I need a versatile environment, at the physical host level, for day to day admin works!
https://www.vmware.com/support/vsphere4/doc/vsp_41_new_feat.html
Lockdown Mode Enhancements. VMware ESXi 4.1 lockdown mode allows the administrator to tightly restrict access to the ESXi Direct Console User Interface (DCUI) and Tech Support Mode (TSM). When lockdown mode is enabled, DCUI access is restricted to the root user, while access to Tech Support Mode is completely disabled for all users.
https://docs.vmware.com/en/VMware-Horizon-Client-for-Windows-10-UWP/5.1/horizon-client-windows-10uwp-user/GUID-A5109C42-1E67-406E-AAB6-9308EC3DDAB2.html
You can solve most Horizon Client problems by restarting or resetting remote desktops or published applications, ... Collect Logs to Send to VMware Technical Support ... Connecting to a Server in Workspace ONE Mode
https://www.vmware.com/support/vsphere4/doc/vsp_41_new_feat.html
VMware ESXi 4.1 lockdown mode allows the administrator to tightly restrict access to the ESXi Direct Console User Interface (DCUI) and Tech Support Mode (TSM). When lockdown mode is enabled, DCUI access is restricted to the root user, while access to Tech Support Mode …
https://actsupport.com/vmware-unable-to-operate-a-esx-host-with-locked-disk/
Mar 10, 2015 · Backup program using snapshots or the VMware Backup API to backup virtual machines mostly brings about this issue, Turn off or restart the backup server to see if that helps clear the lock. vMotion the virtual machines running on the ESXi/ESX host …
https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_6089c15599b647aca0c049ce24
To update firmware from VMware ESXi operating system on target server: Enable Tech Support Mode on the ESXi host. Login as root. (You must be root in order to apply the update.) Place the Smart Component zip file in a temporary directory. Unzip the file CPXXXXXX.zip; Ensure that CPXXXXXX.vmexe is executable by using the command:
https://pubs.vmware.com/vi301/server_config/sc_appa.20.1.html
Table A-1 lists the Technical Support commands provided for ESX Server, summarizes the purpose of each command, and provides a VI Client alternative. You can perform most of the VI Client actions listed in the table only after you have selected an ESX Server host from the inventory panel and clicked the Configuration tab. These actions are preliminary to any procedure discussed below unless otherwise …
https://docs.vmware.com/en/VMware-Horizon-Client-for-Windows-10-UWP/5.1/horizon-client-windows-10uwp-user/GUID-A5109C42-1E67-406E-AAB6-9308EC3DDAB2.html
You can solve most Horizon Client problems by restarting or resetting remote desktops or published applications, ... Collect Logs to Send to VMware Technical Support ... Connecting to a Server in Workspace ONE Mode
http://www.yellow-bricks.com/2010/03/01/disable-tech-support-on-esxi/
Mar 01, 2010 · Actually my thought is that VMware should enhance the BusyBox, aka Tech Support Mode, with the same command set as for a regular ESX4 and move it out of the ‘unsupported’ mode. I don’t need another COS that’s for sure, but still I need a versatile environment, at the physical host level, for day to day admin works!
https://docs.vmware.com/en/VMware-vSphere/6.5/vsphere-html-host-client-121-guide.pdf
VMware Host Client Overview 1. The VMware Host Client is an HTML5-based client that is used to connect to and manage single ESXi hosts. You can use the VMware Host Client to perform administrative and basic troubleshooting tasks, as well as advanced administrative tasks on your target ESXi host.
http://www.vmwareandme.com/2013/10/vmware-vsphere-5-enabling-and-accessing.html
VMware vSphere 5 Enabling and Accessing Tech Support Mode & Trouble Shooting Options Tech Support Mode is provided for the purposes of troubleshooting and remediation. To enable local or remote VMware Tech Support Mode from the Direct Console User Interface (DCUI).
https://docs.vmware.com/en/VMware-vSphere/6.0/vsphere-html-host-client-10-guide.pdf
Put an ESXi Host in Strict Lockdown Mode by Using the VMware Host Client. You can use the VMware Host Client to enter strict lockdown mode. Procedure 1 Right-click Host in the VMware Host Client inventory, select Lockdown mode from the drop-down menu, and select Enter strict lockdown. The warning message appears.
http://techgenix.com/how-to-access-the-vmware-esxi-hidden-console/
Dec 16, 2008 · With the full version of VMware ESXi Server, that has been available for years, there is a special “virtual machine” that runs a modified version of Red Hat Linux Enterprise. That special VM is called the service console and is used to administer the ESX host system.
https://www.vmware.com/support/vsphere.html
Learn about support options and licensing for VMware vSphere Access free training and technical documentation
https://docs.vmware.com/en/VMware-vSphere/5.5/com.vmware.vsphere.mscs.doc/GUID-E794B860-E9AB-43B9-A6D0-F7DE222695A1.html
Device type must be set to virtual compatibility mode. SCSI bus sharing mode must be set to virtual mode. A single, shared RDM mapping file for each clustered disk is required. Device type must be set to virtual compatibility mode for cluster across boxes, but not for standby host clustering or cluster across boxes on Windows Sever 2008.
https://pubs.vmware.com/vsp40/server_config/r_esx_technical_support_commands.html
ESX Technical Support Commands Most of the service console commands are reserved for Technical Support use and are included for your reference only. In a few cases, however, these commands provide the only means of performing a configuration task for the ESX host.
https://vrevealed.wordpress.com/2015/12/22/troubleshooting-esxi-hosts-which-are-not-responding-or-in-a-disconnected-state/
Dec 22, 2015 · Troubleshooting ESXi Hosts which are Not responding or in a Disconnected State Introduction: ESXi Hosts going into a Not Responding Mode or Disconnected is not a problem which is something new for the vSphere Admins. For those experienced users, would also know that there is no single solution or an approach to the problem as…
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