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https://www.quora.com/What-is-the-difference-between-a-BPO-and-a-technical-support-job
We can’t compare a ward-boy/nurse with a doctor/surgeon, isn’t it? From a certain perspective every job involving getting earnings from others in return for doing something for them is customer service. People have this professional confusion only...
https://www.naukri.com/voice-support-jobs
Apply to 2918 Voice Support Jobs on Naukri.com, India's No.1 Job Portal. Explore Voice Support Openings in your desired locations Now!
http://www.businessdictionary.com/definition/technical-support.html
technical support: User-friendly assistance for individuals having technical problems with electronic devices. The technical support team is composed of individuals that are familiar with the ins and outs of a device. With this knowledge, they are able to troubleshoot most problems that a user experiences. Information on how to reach technical ...
https://dictionary.cambridge.org/us/dictionary/english/technical-support
technical support meaning: 1. an advice service provided, usually over the phone, to help people who have problems using a…. Learn more. Cambridge Dictionary +Plus
http://www.insitesupport.com/technical-support-representative-job-description/
Technical Support Representative (Internet Connectivity) Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions.
https://www.quora.com/What-is-difference-between-a-voice-process-and-a-non-voice-process-in-BPO-sector
VOICE PROCESS 1) Its mainly includes tasks/job profile which includes voice calls via soft phone, dialer, avaya machines .Its completely based on the type of process ...
https://en.wikipedia.org/wiki/Technical_support
Technical support (often shortened to tech support) refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services.
https://support.hp.com/in-en
Find and contact HP customer support and services, download drivers, diagnostic tools, manuals and troubleshooting info for your HP printer, laptop, computer, tablet, apps and services.
https://www.allinterview.com/showanswers/57677/wat-difference-between-tech-support-executive-voice-process-nonvoice-backend-tel.html
Answer / ashok kumar guntakal. Tech Support executive is the one who supports customers technical issues. As Mr. Dhaval said voice process can be either inbound or outbound.
https://www.voipmechanic.com/voip-technical-support.htm
VoIP Technical Support: ... Choppy voice, numerous dead spots in the incoming or outgoing voice. You may need to set QoS for your VoIP ATA. Long delays in voice transmission. VoIP quality issues can be both consistent and sporadic. Some can be identified and corrected relatively quickly, while the more infrequent ones can be challenging.
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