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https://www.zendesk.com/blog/5-ways-reduce-customer-care-costs-without-compromising-quality/
Jul 30, 2015 · You can build a support team that works from home and is located anywhere in the world at a significantly lower cost than transporting people to your location, paying rent, utilities and other assorted overhead at a permanent commercial property.
https://www.cmswire.com/customer-experience/3-ways-to-reduce-the-cost-of-customer-support-operations/
Apr 02, 2018 · Providing your agents with the most pertinent information is one of the best ways to reduce costs. By helping your team access all of the information that they need to close cases — information...
http://madora.co.uk/5-ways-to-reduce-your-oracle-support-costs/
Are you paying support on software that is just not being used anymore or could be purchased at a lower cost today? We wrote a series of blogs on the process of analysing your support to find opportunities to reduce the support fees. For more detail on reviewing your Oracle licenses to reduce support, check out this series of blogs below.
https://www.tsia.com/blog/5-kpis-that-can-help-you-reduce-on-site-support-costs
Jun 21, 2016 · Learn 5 ways your field services organization can reduce on-site support costs based on a TSIA outcome chain built to solve this common business challenge. Learn 5 ways your field services organization can reduce on-site support costs based on a TSIA outcome chain built to solve this common business challenge.Author: Vele Galovski
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