Find all needed information about Webex Remote Support Security. Below you can see links where you can find everything you want to know about Webex Remote Support Security.
https://www.webex.com/remote-support.html
Unlimited remote technical video support sessions with live chat for instant, personalized help for your users and customers. Easily diagnose and solve issues fast Discover why Webex was named a Leader in the 2019 Gartner Magic Quadrant for Meeting Solutions.
http://au.wbximg.com/products/remote-access.html
Learn more about WebEx Support Center Remote Access (PDF) Cisco WebEx Support Center Remote Access makes it easy for you to view and control unattended servers, desktops, and point-of-sale systems – in real time – from your Windows platform.
https://www.cisco.com/c/en/us/products/conferencing/webex-support/index.html
Provide real-time support and customer service anywhere in the world. Cisco Webex Support helps you decrease costs while increasing your support team's productivity. Address employee and customer questions, perform fast fixes, access remote computers, and upgrade software – all through the cloud.
https://www.cisco.com/c/en/us/td/docs/collaboration/support_center/wbs30/WebEx_BK_SD927CB3_00_support-center-frequently-asked-questions/WebEx_BK_SD927CB3_00_support-center-frequently-asked-questions_chapter_010.pdf
What do I need to use WebEx Remote Access? ... Do I have to be an administrator to install the Remote Access agent on a remote computer? Yes. What's the most efficient way to install Remote Access on hundreds of computers? ... Support Center Frequently Asked Questions (version WBS30) 1.
https://www.cisco.com/c/dam/en/us/td/docs/collaboration/support_center/wx_sc_ug.pdf
You cannot use some Remote Support features until a customer joins the support session. If you are currently using the compact icon tray, and wish to switch to the CSR dashboard or the multi-session window, see your site administrator.
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