Websense Premium Support Sla

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Websense® Premium Support DATASHEET

    http://www.websense.com/assets/support/pdf/premiumsupport_fnl.pdf
    engineers, Websense Premium Support delivers all the benefits of Standard Support plus round the clock support for severity 1 cases. With unlimited access to a dedicated Premium Support phone number, you can rest assured that a Websense technical support engineer will be available 24/7 to answer your questions

Technical Support Programs Forcepoint Support

    https://support.forcepoint.com/TechnicalSupportPrograms
    Support Programs. Forcepoint offers a range of support options designed to deliver both maximum solution value and timely issue resolution. Forcepoint Technical Support Offerings are backed by highly skilled support teams with knowledge and experience across Forcepoint’s entire Human Point System product portfolio.

Forcepoint Technical Support Forcepoint

    https://www.forcepoint.com/support/forcepoint-technical-support
    A support case is generated for the Subscriber by a member of the Forcepoint Technical Support team or by the Subscriber online at Support. Technical Support requests which are not resolved during the first telephone contact are assigned a Severity Level based on the descriptions in the chart below:

Websense Triton: Secure Web gateway overview

    https://searchnetworking.techtarget.com/feature/Websense-Triton-Secure-Web-gateway-overview
    Nov 01, 2015 · Websense Triton: Secure Web gateway overview. ... comes with a 99.999% uptime SLA. Pricing and support ... Websense offers five different levels of support, with premium levels providing faster response and dedicated staff. It also maintains a …

Premium Support Premium SLA Support Levels CDS

    https://www.cds.net/services/support-levels/premium.html
    Service Feature Description; Global Technical Support: 7 x 24 Customer may contact CDS by telephone on a 7 x 24 basis to report hardware equipment problems and request advice and guidance on …

Websense Hosted Security Service Level Agreement

    http://www.websense.com/assets/legal/WHS_SLA_12_09.pdf
    WHS SLA 07 11 1 Websense Hosted Security Service Level Agreement 1 Terms and Conditions Websense is a premier provider of hosted security services. Websense provides these SLAs in order to demonstrate its ongoing commitment to provide top quality hosted security service offerings for world class organizations and businesses.

Security Service Level Agreement Forcepoint

    https://www.forcepoint.com/legal/security-service-level-agreement
    The defined terms therein shall have the same meaning when used in this SLA. The current version of these SLAs can be found at Forcepoint SaaS Security Service Level Agreement and may be modified or updated by Forcepoint from time to time in its sole discretion with or without notice to Subscriber.

Support Service Level Agreement Qualys, Inc.

    https://www.qualys.com/support/sla/
    Changes to Support. Qualys reserves the right to modify this Cloud Services Support Policy at any time upon thirty (30) days notice to Customer provided that Qualys shall not materially reduce the service levels stated in this Cloud Services Support Policy. Such notice may be provided by email or by posting the revised terms on Qualys’ website.

Contact Support Forcepoint Support

    https://support.forcepoint.com/ContactSupport
    Contact Support Forcepoint does not support cases by email. To file a case, either submit a case online or call your regional support center. Support Case Note! Log in to create a case online. Avoid hold times and receive immediate email confirmation that your case has been received.

Forcepoint Premium Support - TRITON - technical support ...

    https://www.cdwg.com/product/Websense-Premium-Support-TRITON-technical-support-1-year/2621850
    With global facilities and highly trained technical support engineers, Websense Premium Support delivers all the benefits of Standard Support plus round the clock support for severity 1 cases.



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