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https://www.websense.com/content/support/library/email/v80/esg_help/websense_technical_support_esg.aspx
Click Help > Support Portal in the TRITON console module tray to access Websense online Support site. Technical information about Websense software and services is available 24 hours a day, including: the searchable Websense Knowledge Base (Solution Center, Technical Library, and customer forums)
https://www.websense.com/content/phone-support.aspx
Contact Support by Phone. If you require immediate assistance we recommend that you contact Support by telephone. Our Support teams can be reached using the phone number provided in your welcome kit or by using the table below to locate the best local number for your geographic location.
https://www.bleepingcomputer.com/forums/t/539697/websense-worst-support-ever/
The Support for this product from corporate is the worst I have witnessed!! This level of non-support taking first place topping IBM support. At least IBM will get you an engineer within a few hours.. he may be in a third world county feeding chickens and purchasing fish at a flea market..
https://support.forcepoint.com/KBArticle?id=TRITON-AP-ENDPOINT-DLP-performs-slowly-on-Google-Chrome
Google ended support for NPAPI in its September 2015 Chrome release. Version 2.0 of the Chrome extension is newly available for Windows starting with TRITON AP-ENDPOINT v8.0.1 build 2208. This version removes the Chrome extension's NPAPI dependency, and also adds support for the 64-bit version of Chrome.
https://community.spiceworks.com/products/13360-forcepoint-formerly-raytheonwebsense/reviews?page=2
Websense now hits #1 as my worst companies to try and get support from and I have to deal with Symantec as well! The support is just shockingly bad, it's now got to the point where I don't even bother logging anything, just watching the clock until we can get this scrapped in 6 months2.9/5(60)
https://support.forcepoint.com/ContactSupport
Forcepoint does not support cases by email. To file a case, either submit a case online or call your regional support center. Log in to create a case online. Avoid hold times and receive immediate email confirmation that your case has been received. You do not have an active Support Entitlement and cannot file a case.
https://community.spiceworks.com/people/robdunn/projects/goodbye-websense-hello-barracuda
Websense support is thankfully coming to an end and we are moving away from the cumbersome system to a few of Barracuda's offerings to fill the void when Websense finally dies.
https://www.edgewave.com/resources/case-study-shepherd-electric-supply/
Pumphrey explained that the Websense solution did not offer an easy way to accomplish this task for the various groups within Shepherd that she needed to address. Technical support was another area where Pumphrey says Websense came up short. “Websense Support was horrible.
https://www.glassdoor.com/Reviews/Websense-tech-support-Reviews-EI_IE11460.0,8_KH9,21.htm
293 Websense reviews. A free inside look at company reviews and salaries posted anonymously by employees.5/5(293)
https://www.forcepoint.com/
Forcepoint is transforming cybersecurity by focusing on understanding people’s intent as they interact with critical data wherever it resides. Our uncompromising systems enable companies to empower employees with unobstructed access to confidential data while protecting intellectual property and simplifying compliance.
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