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https://unmeconnect.blogspot.com/2010/02/i-came-across-question-which-i-replied.html
When does it makes sense to outsource, specifically the maintenance and support of an application system. Here's my Reply: There are 3 possible scenarios. First, if the application system was custom developed by a vendor than I’d suggest you have a support contract in place the moment the systems …
https://www.31west.net/services/technical-support/outsource-application-support/
Technology innovations have made it easier and more cost-efficient to outsource application support, development & maintenance services. Today’s on-the-go customers expect ‘always available‘ assistance for the products and services they use.As technology enables businesses to reach a much wider customer base, the need for help desk has grown beyond the resources of most small to medium ...4.8/5(5)
https://www.cioinsight.com/it-management/expert-voices/how-to-improve-application-support-and-maintenance.html
Most organizations have implemented their IT systems—either ERPs or custom applications—to streamline and automate their business processes. The level of from-the-ground-up insights available to the team performing day-to-day application support and maintenance goes untapped in …
http://www.ittoday.info/AIMS/Information_Management/4-05-30.pdf
Applications maintenance outsourcing offers an effective solution to these problems. Retaining a firm to assume responsibility for maintenance of one or more legacy systems is a strategy that frees up existing staff members so they can be trained in new skills and can bring to bear their accumulated knowledge of the business.
https://assignmentbuy.com/downloads/when-does-it-make-sense-to-outsource-specifically-the-maintenance-and-support-of-an-application-system/
When does it make sense to outsource, specifically the maintenance and support of an application system? Please answer these questions separately. The article I upload pertains to the first question.
https://www.flatworldsolutions.com/IT-services/software-maintenance.php
Is your IT department often reduced to acting like a helpdesk? Are they are overloaded with mundane maintenance and support of software applications, with no time for development and deployment of new software systems? If yes, outsource software maintenance and support to have more hours in a day and save big on hiring and operational costs. At ...
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