Whmcs Support Departments

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Support Departments - WHMCS Documentation

    https://docs.whmcs.com/Support_Departments
    To setup departments, go to Setup > Support > Support Departments and click Add New Department.; When creating a department you can enter a name and description to display to users. The email address will be used to send notifications relating to the ticket to clients and should be unique for each department..

GetSupportDepartments - WHMCS Developer Documentation

    https://developers.whmcs.com/api-reference/getsupportdepartments/
    GetSupportDepartments . Get the support departments and associated ticket counts. Request Parameters

Support Center - WHMCS Documentation

    https://docs.whmcs.com/Support_Center
    The announcements system, along with showing announcements on the WHMCS homepage, will also output announcements into an XML RSS Feed for use in readers and on other websites. To create an announcement navigate to Support > Announcements and click Add New Announcement. Enter the date, title and announcement itself into the appropriate fields.

Support Tools for Web Hosting WHMCS

    https://www.whmcs.com/integrated-support-tools/
    WHMCS provides a complete support and ticket system to provide your customers with both self-service and ticket desk. Track all your customer communication in one central place with the built-in help desk and ensure your customer service is always online with a searchable self-help knowledge base.

SMTP for Support Departments - WHMCS

    https://requests.whmcs.com/topic/smtp-for-support-departments
    Additionally I have configured respective Sales and Support departments on WHMCS configured with POP3 inline piping to fetch emails for each department. I have configured local SMTP on the webserver where WHMCS is running. The WHMCS is …

How to Create A Support Department in WHMCS - Hostwinds …

    https://www.hostwinds.com/guide/how-to-create-a-support-department-in-whmcs/
    Aug 30, 2018 · This guide is intended for Hostwinds White Label Reseller clients who are using WHMCS to sell and support web hosting products and services. Creating a Support Department. Navigate to the Support Departments from the Setup drop-down. This is where you can view and edit your Support Departments, to create a new department select Add New Department.

Premium Support Tickets For WHMCS - WHMCS Marketplace

    https://marketplace.whmcs.com/product/1466
    ModulesGarden Premium Support Tickets For WHMCS has been designed to let you supply products and addons defining the scope of access to your support services. With it, your customers will be obliged to purchase support credit points in order to open support tickets in particular departments.



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