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https://thoughtcatalog.com/mclevin/2012/03/what-to-do-when-an-indian-answers-your-tech-support-call/
this is racist. i suggest not to call any foreign tech support. go get your problem fixed…all by yourself! have friends in tech support who are always complaining, just like you…but in the other side. they just can’t bear talking to idiots who do not know simple reset. …
https://www.reddit.com/r/explainlikeimfive/comments/3v4ev3/eli5_why_are_so_many_indian_people_in_tech/
They are better at memorization than at problem solving. Its in their culture. That is why you see so many Indian surgeons but not G.P. They have the patience and cultural upbringing to regurgitate information that has already been solved. When you call tech support, the issues you have are usually not new. So they just go off a script.
https://www.quora.com/Why-are-there-so-many-tech-support-scammers-in-India
Feb 04, 2019 · I am an Indian and currently working in USA and I wish to return back to India very soon so that I can start working for my country. I have been watching news, listening to people complain about Indians for scamming and it really bothers me a lot ...
https://www.consumer.ftc.gov/blog/2017/07/work-india-based-imposter-scams
Jul 28, 2017 · At work on India-based imposter scams. Share this page ... the FTC and its partners recently announced 16 court actions to stop tech support scams that tricked people into paying millions of dollars to rid their computers of non-existent viruses. The FTC also is continuing to promote technological solutions and warn people about these frauds ...
https://answers.yahoo.com/question/index?qid=20090724090529AAFP4Hy
Jul 24, 2009 · Best Answer: Much of the tech support is in India because labour is cheap there. Wages are cheap compared to many western countries across the board. Since it's easy to reroute calls from anywhere in the world, many large computer companies outsourced their IT to generic call centers in India in the late 90s.
https://www.rnz.co.nz/national/programmes/up-this-way/audio/2018628439/the-desperation-of-india-s-scammers
Tech support scams are just one of a large number of scams operating out of "con call centres". One young woman ended up at an agency selling fake jobs to Indian people for 10,000 to 100,000 rupees. She left after two months. Many leave within a week; two months was the average among people she met, says Poonam.
https://www.ndtv.com/india-news/microsoft-sues-indian-company-for-technical-support-scam-720575
Dec 31, 2014 · Some international fraudsters are exploiting the tech-savvy reputation of Indians to trick computer users into giving them access to their machines by pretending to be from Microsoft.
https://www.youtube.com/watch?v=78cDjLJDRgA
Jun 29, 2017 · 50+ videos Play all Mix - "Indian Tech Support" Russell Peters - Almost Famous YouTube Scammers Go Mad While Losing $3,000 In Gift Cards - Duration: 56:25. Kitboga Recommended for you
https://en.wikipedia.org/wiki/Technical_support_scam
A technical support scam refers to any of class a telephone fraud activities in which a scammer claims to offer a legitimate technical support service, often via cold calls to unsuspecting users. Such calls are mostly targeted at Microsoft Windows users, with the caller often claiming to represent a Microsoft technical support department.
https://www.ecommercetimes.com/story/32248.html
In a move that could dampen the tech sector's unbridled enthusiasm for low-cost outsourcing, Dell said it would stop routing some customer-support requests to call centers in India after customers complained about the quality of service. One company executive said that customers had reacted unfavorably to the fact that Dell had changed how it handled those calls.
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