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https://electroind.com/technical-support-important/
Aug 15, 2017 · Provide technical assistance and support to company engineers and equipment end users in the quick and efficient startup of newly installed equipment. Also training of site personnel in the operation and maintenance and repair of the equipment; Write technical reports, bulletins, FAQs, troubleshooting and programming guidelines and procedures
https://work.chron.com/end-user-support-job-description-13997.html
End user support specialists are the first line of help when customers encounter problems or defects with products and programs. They answer telephone inquiries, respond to emails and perform in-person support sessions. End user support specialists need a combination of technical …
https://careertrend.com/about-5553054-end-user-support-job-description.html
End user support responsibilities can include training users,and administration of best practices for the technology they support. They might also be responsible for maintaining hardware and software within an organization or for instructing users in the installation of new software on their computers.
https://www.quora.com/Why-is-technical-support-important
Technology has reached such a level that today it exists in every sphere of our life. If you are running a business, you are in desperate need of technical support. Without technology, you can not expect your business to grow. Today’s competitive ...
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4516412/
Nov 01, 2013 · Another important contribution of this study is the provision of rich detailed descriptions on several end-user support issues such as the various forms of on-site support, the informal activities taken to ensure the consistency of data entry, and the perceived characteristics of support and support …Cited by: 9
http://customerthink.com/customer-service-how-important-is-tech-support-to-your-growing-business/
Jan 27, 2015 · The customer gets frustrated when they are not assisted properly, which most of the time leads to sour remarks against the company. This is why tech support is important in customer service. Here are a couple of reasons that discuss the importance of having a tech support if you want to keep customers happy and grow your business:Author: Alleli Aspili
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