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https://www.indeed.com/hire/interview-questions/technical-support
The goal of technical support is to provide help and advice to customers about products. You must understand how applicants go about solving customer issues because it's crucial to customer retention and business success.
https://www.rasmussen.edu/degrees/technology/blog/it-technical-support/
Working in an IT tech support role is a versatile starting point for many tech careers. You’ll have the opportunity to dive into a wide variety of systems and gain valuable practical experience. That said, Richardson says it’s up to you to define your own path.
https://www.cracked.com/article_17271_why-tech-support-sucks-look-behind-scenes.html
Apr 20, 2009 · Most tech support agents you've spoken with are sitting in a giant, cubicle-strewn mess of a room with hundreds of other agents, all at their computers with headsets on, all running the same tech support software. Most don't actually have any computer expertise. By and large they're recent high school grads,...
https://www.youtube.com/watch?v=x_IG4DeedB4
Feb 13, 2018 · what working tech support is really like animation If you want to help support this channel, sign up to NordVPN https://nordvpn.com/alexmeyers and use code "...Author: Alex Meyers
https://realwaystoearnmoneyonline.com/5-companies-that-hire-for-work-at-home-tech-support/
Sep 04, 2015 · As the technical support of PlumChoice, you would be working remotely from home helping clients, removing viruses, troubleshooting problems, syncing devices, restoring computer crashes, and a variety of services all offered remotely from your computer to theirs.
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