Find all needed information about Xenmobile Support. Below you can see links where you can find everything you want to know about Xenmobile Support.
https://docs.citrix.com/en-us/xenmobile/server/monitor-support/remote-support.html
Jun 25, 2019 · For on-premises XenMobile Server deployments: Remote support enables your help desk representatives to take remote control of managed Windows CE and Android mobile devices. Screen cast is supported on Samsung KNOX devices only.
https://docs.citrix.com/en-us/xenmobile/server/monitor-support/support-bundles.html
To create a support bundle: In the XenMobile console, click the wrench icon in the upper right corner. The Support page appears. On the Support page, click Create Support Bundles. The Create Support Bundles page appears. If your XenMobile environment contains clustered nodes, all nodes are shown.
https://docs.citrix.com/en-us/xenmobile/server/policies/remote-support-policy.html
Apr 25, 2019 · You create a remote support policy in XenMobile to give you remote access to supported Windows and Android devices. You can configure two types of support: Basic , which lets you view diagnostic information about the device, such as system information, processes that are running, task manager (memory and CPU usage), installed software folder contents, and so on.
https://docs.citrix.com/en-us/xenmobile/server/monitor-support.html
Jul 03, 2018 · Use the XenMobile Support page to access support-related information and tools. For an on-premises XenMobile Server, you can also perform actions from the XenMobile CLI. For details, see Command-line interface options. In the XenMobile console, click the wrench icon in the upper-right corner. The Troubleshooting and Support page appears. Use the XenMobile Support page to: …
https://support.citrix.com/article/CTX140986
A : XenMobile Server Support is an online platform that provides a one-stop location where administrators can perform various troubleshooting and instrumentation related tasks. It provides an easy way to collect troubleshooting information. For example, logs, configurations, environment information among other information.
https://support.citrix.com/article/CTX214432
The Citrix XenMobile team is currently working on product updates to XenMobile 9 and XenMobile 10 to support the upcoming release of iOS 10 in Fall 2016. Citrix is committed to provide zero-day compatibility for both XenMobile 9 and XenMobile 10 when iOS 10 is generally available in Fall 2016.
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