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https://www.xilinx.com/support.html
Search Xilinx.com: Xilinx offers an expansive collection of support materials, such as product pages, tutorials, application notes, reference designs, and online …
https://www.xilinx.com/support/quality/support.html
Quality doesn’t end when a product ships from Xilinx. We provide a host of technical support such as real-time online discussion forums, knowledge base resources, automated tools, and training programs. Our interactive online support system enables direct communication between Xilinx representatives and customers with visibility into the status of reported problems at every step of the ...
https://www.xilinx.com/products/design-tools/developer-forum.html
XDF connects software developers and system designers to the deep expertise of Xilinx engineers, partners, and industry leaders. You will leave the forum with insights and inspiration to tackle your next breakthrough in application or system design.
https://forums.xilinx.com/t5/Installation-and-Licensing/Do-I-qualify-for-support/td-p/852982
My account apparently does not have permissions to create an SR. I've searched the forums and found a few messages on this subject but none provide a clear answer of what is required. In my case, my company recently paid over $25,000 to renew Vivado floating licenses. Those were purchased thro...
https://www.xilinx.com/community.html
Welcome to Xilinx Community Portal. This is a Community page focusing on Xilinx technology. There will be designs and information shared from the community at large, including you, Xilinx and Xilinx's partners. Feel free to browse, use the information, and add your own design.
https://forums.xilinx.com/t5/Synthesis/VHDL-2018-Xilinx-support/td-p/867532
Given that Xilinx's 2008 support is pretty lousy (if you exclude free tools, its probably has the worst support of all tools), you'll probably have to wait a long time for VHDL 2017 support. Afaik, the only thing that would have much use in synthesis is multi-directional records.
https://www.xilinx.com/support/download/index.html/content/xilinx/en/downloadNav/vivado-design-tools/2019-1.html
Support Forums. Installation and Licensing; Vivado Design Suite - HLx Editions Update 2 - 2019.1 ... Please note that Vivado 2017.3 is the last release that will support Solaris operating system. Xilinx will continue to support Window and Linux operating systems. Floating Server Tools Windows (Flex v11.14.1.0) (ZIP - 21.25 MB)
https://forums.xilinx.com/t5/General-Technical-Discussion/Xilinx-support/td-p/695736
Xilinx made the change about two years ago now: your local distributor is a choice for service. The forums are another choice. All questions are reviewed by the same folks who used to answer the phones (webcases), as well as customers, and others. If you have a certain threshold of yearly business, you may request webcase support.
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