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http://www.ximasoftware.com/
Support Downloads Chronicall 4.0 Is Here! See what exciting new changes we've made for Chronicall users exclusively on Avaya IP Office! Learn More. Chronicall Contact Center. Better Your User Experience. learn more. Want to Learn Chronicall? Visit our Online User Guide ... XIMA, Xima logos, and other Xima trademarks are registered or ...
https://ximacare.ximasoftware.com/hc/en-us/articles/360004440352-Xima-Care-Overview
Xima Care is an add-on insurance package that provides technical support, so ftware training, software updates, and access to online resource centers. Technical Support Talk to a support agent with either our 8x5 (8 hours a day 5 days a week) or 24x7 (24 hours a day 7 days a week) plans.
https://ximacare.ximasoftware.com/hc/en-us/articles/360004440312-Contacting-The-Xima-Support-Team
Contacting The Xima Support Team Note: An active Xima Care contract is required in order to contact the Support Team. When contacting by phone you will be prompted to provide your Chronicall Serial Key in order to validate your Xima Care coverage.
https://ximacare.ximasoftware.com/hc/en-us/categories/360000601251-Chronicall-Desktop
Xima Care Agreement Chronicall Desktop. FAQs. Change The IP Address of Chronicall Desktop for Mac; How do I find the Chronicall Desktop logs for a particular user? Does Agent Dashboards work with Citrix? Troubleshooting. ... Xima Software Support Portal ...
https://ximacare.ximasoftware.com/hc/en-us/articles/208070646-Chronicall-System-Requirements
Please note that Xima Support cannot assist in mapping USBs or setting up virtual instances. If a VRTX is put in a virtual environment, Xima may request it be placed on a physical machine. For your convenience, we have basic instructions regarding USB mapping.
https://ximacare.ximasoftware.com/hc/en-us/articles/201851319-Chronicall-Desktop-Installation
Chronicall Desktop can be downloaded from Chronicall's login screen when opened in a web browser. Click Download Chronicall Desktop at the top of the screen. *The url for your Chronicall Homepage...
http://www.ximasoftware.com/demo.html
Support Downloads Chronicall Overview. This page has specific videos for demonstrating the various features of Chronicall. Chronicall Demonstration New to Chronicall and want to learn the basics? Here you will find thorough and simple demonstration on the different modules of Chronicall. ... XIMA, Xima logos, and other Xima trademarks are ...
http://www.ximasoftware.com/report.html
Unlike competing reporting software, you don’t have to be a software engineer to operate Chronicall. Every moment of a call is displayed clearly within our easy-to-use Cradle to Grave interface. And with over fifty call reports for you to choose from, you're sure …
http://old.ximasoftware.com/chronicall/
Xima Software's flagship solution, Chronicall, started out as a simple call event monitoring application, but it has evolved into an all-purpose call history, call recording, and real-time reporting software suite.
http://www.ximasoftware.com/dashboard.html
Support Downloads Keeping each other accountable. With Agent Dashboards, you can hold each other accountable by bringing live phone system data to your desktops. ... or just a little curious, the Chronicall suite has something to fulfill your business needs. become a reseller. request 14-day trial. Resources Careers Become a Partner Download ...
http://old.ximasoftware.com/chronicall/faq/
We offer a 14-day free trial of Chronicall that you can install on any PC on your network. Our experienced support team will help you set up and learn to use Chronicall before you make a decision. You can be confident that Chronicall will meet 100% of your needs before you purchase.
https://guide.ximasoftware.com/docs/updating-chronicall
Send an email to Xima Support with your serial key and the reason for the offline update. Xima Support will respond with a license file. Download and transfer the Chronicall Update file and the license file onto your Chronicall server. Copy the license file into the local Chronicall directory. a. Windows: C:\Program Files(x86)\Xima Software ...
http://www.ximasoftware.com/demo.html
Support Downloads Chronicall Overview. This page has specific videos for demonstrating the various features of Chronicall. Chronicall Demonstration New to Chronicall and want to learn the basics? Here you will find thorough and simple demonstration on the different modules of Chronicall. ... XIMA, Xima logos, and other Xima trademarks are ...
https://guide.ximasoftware.com/docs/training
Support. Only admins can see thisEnable it for everyone . ... Each webinar provides for Q&A throughout, so you can get the most out of your training and the most out of Chronicall. Xima Care Required Access to Xima Training Services requires an active Xima Care subscription. You will be prompted to provide your Chronicall serial key when ...
https://guide.ximasoftware.com/docs/run-reports
From there, you will see two filter options on the top left-hand side of the screen: “All Tags” and “All Reports.” “All Tags” allows you to filter which kind of report …
https://guide.ximasoftware.com/docs/cradle-to-grave-event-definitions
Cradle to Grave is an integral part to Chronicall and gives you the power to validate your reporting and calls. It will give you the ability to see the finite details of every call from beginning to end, including every "life event" of the call.
http://www.ximasoftware.com/multi.html
Contact Center provides several call flow patterns to match your needs. With Skill-Based Routing, you can have your calls come in linear, circular, idle, or you can select Chronicall’s uniquely designed call flow pattern, Intelligent Highest Skill First.
https://www.unityconnected.com/our-partners/xima-chronicall/
Xima’s Chronicall solution adds call reporting, call recording and display capabilities to enhance the built-in contact center solutions from Avaya, Cisco and Mitel (ShoreTel.) Xima lets you access the data you need to run your call center better. Xima Chronicall is simple and inexpensive.
https://www.westpiertele.com/contact_centre_solutions/Xima_Chronicall/Xima_Chronicall.asp
Xima Chronicall Multimedia Click here for all areas we cover >> Multimedia contact centre solution. 5 - Unlimited agents. Xima Software's flagship solution, Chronicall, started out as a simple call event monitoring application, but has evolved into an all-purpose call history, call recording, real-time reporting, skills based routing and multimedia software suite that now includes voice, web ...
https://www.carouselindustries.com/partners/xima-software/
Xima Software’s Chronicall is an in-depth call reporting solution for Avaya Communication Manager, Avaya IP Office and Cisco. Chronicall offers customers the ability to drill down into their reports using our Cradle to Grave reporting program. This allows customers to verify their data and improve their business.
https://community.spiceworks.com/products/49020-avaya-chronicall
Xima Software's flagship solution, Chronicall, started out as a simple call event monitoring application, but it has evolved into an all-purpose call history, call recording, and real-time reporting software suite.
https://ipoffice-service.com/downloads/xima/
Xima Call Accounting Software XIMA Chronicall Xima Software’s flagship solution, Chronicall, started out as a simple call event monitoring application, but it has evolved into an all-purpose call history, call recording, and real-time reporting software suite. Chronicall offers a revolutionary set of features designed to overcome the limitations of traditional call history and reporting ...
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