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https://community.ebay.co.uk/t5/Postage-Payments/How-do-i-escalate-an-ebay-case-to-customer-support/qaq-p/632411
How do i escalate an ebay case to customer support; ... But i cant seem to contact ebay direclty. I want to escalate the case to customer suppoort as it has been open for nearly a fortnight, but i dont see anywhere that lets me have that option. Someone please help .
https://community.ebay.co.uk/t5/Archive-Buyer-Central/Escalated-case-how-long-for-a-decision/td-p/1980756
I just had to escalate a case for the first time after the seller responded saying that he'd refund me before today but nothing has materialised. I know the official line is to wait 48 hours for Ebay CS to make their decision but I just wondered if there was an average time folk have had to wait f...
https://androidforums.com/threads/ebay-pray-you-never-need-to-open-a-case-or-call-ebay-directly-are-you-up-to-the-phone-challenge.189941/
Oct 02, 2010 · This is what it still says when I go and view my open case: "Please wait for Customer Support to make a final decision in 48 to 72 hours." "eBay Customer Support is reviewing the case details and will get back to you by Aug 27, 2010." LOL it's been saying that since Aug 24th, and nope they never got back to my on Aug 27th.
https://www.tylertech.com/Online-Support-Incidents/How-to-Escalate-a-Technical-Support-Case.pdf
If the priority of the request needs to be updated, or the case is not being serviced according to your expectations for the priority, you may wish to escalate the case. A case may be escalated through a phone call to your Support Organization. Requests for escalation are …
http://developer.ebay.com/DevZone/resolution-case-management/CallRef/escalateToCustomerSupport.html
This call allows a seller to escalate an open Item Not Received or Significantly Not As Described case to eBay customer support. Upon providing the case ID for the case and the reason for escalation in the call request, the escalation request is submitted to eBay customer support for consideration.
https://tamebay.com/2014/05/how-long-does-an-ebay-buyer-have-to-lodge-a-defect.html
May 30, 2014 · How long does an eBay buyer have to lodge a defect? ... Shockingly I was then told that if a case is escalated to eBay support after 90 days it would always be found in the sellers favour and ...
https://pages.ebay.com/seller-center/service-and-payments/case-resolution.html
Your buyer has two to four days to send payment. If your buyer hasn't paid within four days, close the case in the Resolution Center to receive a final value fee credit. Be sure to close cases within 36 days, or eBay will automatically close the case and you will not receive the final fee credit.
https://answers.yahoo.com/question/index?qid=20110627163958AAbGTb5
Jun 27, 2011 · Wow, so some act like it is your fault???? Ebay does not take kindly to counterfeits and in case you have been nonetheless able to open the case (which ability the 40 5 days wasn't up) then strengthen the declare before you run out of time. i could be pissed too, and that i do no longer care as quickly as I found out approximately, if I nonetheless have sufficient time to do something i visit ...
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