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https://www.zendesk.com/support/
Zendesk Support arms you with insights so that you can measure and improve your customer service. Learn what your customers think through customer satisfaction ratings and get analytics on how you’re doing through performance reports and dashboards. The Zendesk Family.Operating System: All
https://support.zendesk.com/hc/en-us/articles/204113956-Viewing-customer-satisfaction-score-and-ratings-Professional-and-Enterprise-
Viewing customer satisfaction score and ratings (Professional and Enterprise) ... you'll find customer satisfaction reports on the Satisfaction tab of the Zendesk Support dashboard ... To view your current customer satisfaction score and ratings. Click the Reporting icon in the sidebar, ...
https://support.zendesk.com/hc/en-us/articles/115008105088-Changing-bad-satisfaction-ratings-to-good
A few ways of dealing with bad satisfaction ratings includes sending a notification email to the agent, to specific follow-up customer service agents, to a group, or even to a Slack stream where it might be dealt with in a more company-wide manner. Zendesk allows you to make the decision on how these ratings are dealt with, using triggers.
https://support.zendesk.com/hc/en-us/articles/360002056488-Understanding-your-reporting-options
Zendesk Explore is the latest generation of reporting for the entire Zendesk product family. Explore is available in two versions which both require a Support Professional or Enterprise plan: Explore Lite contains pre-built dashboards containing best practices reports for your Zendesk products. Explore Lite is included with all Support ...
https://www.zendesk.com/support/details/zendesk-reviews/
Support Details Reviews of Zendesk. Reviews of Zendesk. What people say about us. Zendesk is helping more than 90,000 businesses build better relationships with their customers. See what your peers are saying and how they review Zendesk across the internet. 3rd party reviews
https://developer.zendesk.com/rest_api/docs/support/satisfaction_ratings
Support API Introduction Getting started ... The rating: "offered", "unoffered", "good" or "bad" created_at date ... Zendesk Sunshine is an open, flexible CRM platform that lets you store, manage, and connect all of your customer data so you can build powerful applications with tools you already use.
https://developer.zendesk.com/rest_api/docs/support/tickets
Tickets Tickets are the means through which your end users (customers) communicate with agents in Zendesk Support. Tickets can originate from a number of channels, including email, Help Center, chat, phone call, Twitter, Facebook, or the API.
https://apps.shopify.com/zendesk/reviews?page=2
Back to Zendesk Support listing Zendesk Support by Zendesk. Omnichannel customer service and engagement platform. Add app. Free to install. Additional charges may apply. Overall rating 4.1 of 5 stars. Based on 95 reviews 5 of 5 stars. 63% of ratings are 5 …
https://lazadahkpsc.zendesk.com/hc/en-us/sections/201655896-Seller-Rating
★ Lazada Seller Policy (effective Feb 2018) How is my performance on product quality measured? Where can I see my Product Ratings and Reviews? Does my Product Rating include Ratings for other sellers since my products are multi-sourced?
https://develop.zendesk.com/hc/en-us/community/posts/360037384674-Remove-rating
As feedback for the zendesk ticket support system, a remove agent rating feature should be added. The use for removing a bad (or good) rating without switching it to good (or bad) is to either express a neutral rating, or for privacy/anonymity (i.e. not wanting to let an agent know what you initially rated them, given they can see ratings).
https://decipher.zendesk.com/hc/en-us/articles/360010271573-Card-Rating-Element
Card Rating design does not support "Optional" for the question or buttons. It is recommended that you select "Mandatory" while setting the general options, described here. There is no support for adding images to buttons or text beyond a small length underneath a button. When adding cards, the text inside a card is centered.
https://gocatch.zendesk.com/hc/en-us/articles/208166273-Ratings
If either party gives a “Thumbs Down” rating, they will be prompted to provide additional feedback regarding the rating. GoCatch will investigate all negative ratings from both drivers and passengers to maintain our high standard of service. How do I ensure I consistently get “Thumbs Up” ratings?
https://greatschools.zendesk.com/hc/en-us
FAQ articles. School profiles. How to follow a school, report incorrect information, and more. School data & ratings. Questions about GreatSchools ratings, how often we update, and more. School reviews. How to post a review, how to flag a review, how to remove your review, and more. Principals & administrators
https://kikbotsupport.zendesk.com/hc/en-us/articles/236022747-What-are-bot-ratings-
The bot rating feature is an exciting way for developers to gather feedback on how users are enjoying their bot’s experience. Ratings are only available for bots that are live within the Bot Shop. Once your bot has been approved and launched in the Bot Shop, users are …
https://usgasupport.zendesk.com/hc/en-us/articles/360036577531-Penalty-Scores
From the “Post a Score” tab within the golfer profile, click the “Total Score” button and then press “Penalty”. You will notice there are two methods by which to post a penalty score, “Auto” and “Manual”. Auto Penalty: This penalty option will post a duplicate score (aside from the date) automatically based on the score with the Highest or Lowest differential based on their ...
https://greenmangaming.zendesk.com/hc/en-us/articles/360023240891-Age-Ratings-Restrictions
As a business we are strongly committed to both providing information to the public about the content of the video games we sell in a responsible manner, and to ensure we support online gaming safety for children and minors. To this effect, we have introduced a number of measures: Age Rating
https://kineo.zendesk.com/hc/en-us/articles/360000379696-Course-Rating-Block
The course rating block allows students to rate courses between 1 and 5 stars. Can also be configured to allow text ratings and peer suggestions. This block can be installed on request to your Totara site, please raise a ticket with the support desk to do so.
https://www.pcmag.com/review/326408/zendesk
Aug 15, 2014 · Zendesk ($1 to $195 per agent, per month) is an excellent niche cloud service that lets businesses create surprisingly sophisticated help desk and customer service portals.
https://www.capterra.com/p/164283/Zendesk/
The support reps at Zendesk have been accusatory, excuse-ridden, and most of all don't even read the tickets you submit to understand the problem (Zendesk support actually became an office joke. That's about the time we decided we had to look for another tool).
https://accuradio.zendesk.com/hc/en-us/articles/115004486413-Rating-songs-How-and-why
The community rating of a song - drawn from all users who have rated it - has a long term impact on the song's frequency of play for everyone. So it's important to rate both songs you like and songs you dislike! Rating a song one star does impact its frequency of play for you, as well as contributing to its community rating.
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