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https://www.1st-line.com/technical-support/
Disclaimer: All technical support on our website is provided for information purposes only. By continuing to read further, you agree to abide by all the terms and conditions stated on this web site. 1st-line Equipment, LLC is not responsible for any injury or damages resulting from such information.
https://www.proprofs.com/quiz-school/story.php?title=computer-help-desk-technical-support-test
Oct 31, 2019 · Most businesses nowadays store their information on computers, and it is essential to ensure that the data is kept secure. As a technical support team member, it is crucial for you to be available to meet any needs of the staff may have on any given day. Take the test below and see how much you know about the computer help desk and technical support.4.1/5
https://www.interviewarea.com/1st-line-support-interview-questions-tips/
If you have an interview for a 1st Line support role then you will need to be experienced in IT and be able to explain how things work in a non technical manner. If you have got an interview lined up the first thing you need to do is your research. Look into the company …
https://community.spiceworks.com/topic/458001-technical-test
Oct 03, 2017 · Hoping I could be cheeky and ask a question. I have got an interview coming up for a job which is sort of in between first and second line IT support. As part of the interview I will be having a competency based test and then a technical test. I am unsure whether this will be a practical test or whether it will be verbal or not.
https://www.glassdoor.co.uk/Interview/1st-line-support-interview-questions-SRCH_KO0,16.htm
Interview questions. A free inside look at 1st line support interview questions and process details for 34 companies - all posted anonymously by interview candidates.
https://uk.answers.yahoo.com/question/index?qid=20141019093708AA8l3Bp
Oct 19, 2014 · 1st line support has very little to do with technical know-how. you enter keywords of what is wrong into a search of your company's knowledgebase …
https://content.wisestep.com/common-interview-questions-answers-support/
To get recruited as IT support, the candidate needs to possess technical skills. The article hovers around a few common IT support interview questions and answers that can be asked in any IT support …
https://community.spiceworks.com/how_to/64557-difference-between-1st-2nd-and-3rd-line-support
End Notes: Now this list is not definitive by any means. The role of individuals will of course vary from company to company. In some companies one person will do all of these roles, whilst is others the roles will be extensively seperated to where you will have a whole 1st Line Support desk team, with gradually increasing teams of individual expertise at the 2nd and 3rd line levels.
https://www.pistonheads.com/gassing/topic.asp?t=1141448
Apr 26, 2012 · Back in the mists of time when I sat the second 'technical' interview for my first 1st Line support desk job the three interviewers sat in a different room from me with a phone link between us ...
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