2 Level Support

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Technical support - Wikipedia

    https://en.wikipedia.org/wiki/Technical_support
    Tier II (or Level 2, abbreviated as T2 or L2) is a more in-depth technical support level than Tier I and therefore costs more as the technicians are more experienced and knowledgeable on a particular product or service. It is synonymous with level 2 support, support line 2, ...

Definition 1. 2. 3. Level Support ? - Google Groups

    https://groups.google.com/d/topic/ch.comp.networks/ojOqXnxyCCg
    Sep 25, 2000 · > die Definition der Support-Level erklären? > > tnx > Tom bei Siemens ist 1. Level das Call-Center, die schreiben nur auf und reichen weiter 2. level sind die telefonischen Weiterhelfer, man wird innerhalb von 20min zurück gerufen, bekommt gesagt, was man tun muss, damit es wieder funktioniert 3. Level= Technikeir fährt raus und repariert ...

What is Support Level? - Definition from Techopedia

    https://www.techopedia.com/definition/25809/support-level
    Support level is the extent of technical assistance provided for an IT software product to its customers. Support is normally divided into up to four levels: level/tier 1, level/tier 2, level/tier 3 and level/tier 4. The support level is based on the complexity of support provided. Support level is also known as level of support or technical ...

Technical Support Levels // Tier 1 2 3 // Level 1 2 3 - 31West

    https://www.31west.net/call-center-information/support-levels/
    This is a more in-depth technical support. Tier-2 support levels cost more than tier-1 as the support reps are more experienced and knowledgeable on a particular product or service. It is synonymous with level-2 support, administrative level support denoting advanced technical troubleshooting and analysis methods.4.8/5(5)

Support (Support Level) Definition & Example

    https://www.investopedia.com/terms/s/support.asp
    Nov 25, 2019 · Support, or support level, refers to the price level that an asset does not fall below for period of time. An asset's support level is created by buyers entering the market whenever the asset dips ...

[SOLVED] what is Level 1, Level2 & Level 3 Support? - Best ...

    https://community.spiceworks.com/topic/430268-what-is-level-1-level2-level-3-support
    Jan 13, 2014 · Level 2 support usually have a couple of years experience working with the specific technology; they may also do some script writing (as opposed to running), basic programming etc. Level 3 support are the "ninjas" or "wizards"; they generally have very specific knowledge of the technology.

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    https://le-vel.com/
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Level of Repair Analysis - Wikipedia

    https://en.wikipedia.org/wiki/Level_of_Repair_Analysis
    Level of Repair Analysis (LORA) is used as an analytical methodology used to determine where an item will be replaced, repaired, or discarded based on cost considerations and operational readiness requirements. For a complex engineering system containing thousands of assemblies, sub-assemblies, components, organized into several levels of indenture and with a number of possible repair ...



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