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https://www.mostlynetworks.com/2012/03/what-do-those-cisco-support-part-numbers-mean/
If you order Cisco support, you are probably familiar with part number prefixes like “SNT” and “SNTP”. I noticed my notes were outdated as to what these prefixes mean when I started seeing part numbers like “C4P” replacing the prefixes I used to expect.
https://answers.yahoo.com/question/index?qid=20090314214527AALZTSq
Mar 14, 2009 · well, you know what 24x7 means. its the 4 that is the problem, right? well, i doubt that there is any computer sold that has a 4 year warranty because everything in it would be outdated and antiquated within a maximum of 2 years and none of the parts would be available any more. so its probably what that other person said, a 4 hour repair session. so, you should really call and ask them ...
https://www.ithsc.com/ciscohardwaremaintenance/smartnet.php
SMARTnet is available in different service level agreements (SLA) from 8x5xNBD through to 24x7x2. The 8 x 5 and 24 x 7 define the number of hours each day (8 being working hours) and how many days a week that Cisco will provide hardware replacement cover.
https://forums.whirlpool.net.au/archive/313963
Mar 16, 2005 · I am working on a project for my boss and he wants to set a process where we get on-site support 365 days/year, 24 hours/day. 7 days/week with an Onsite response time of 4 hours. The sites are all located in the United States and require.
https://support.polycom.com/content/support/service-policies/availinfo.html
Polycom offers an enhanced 4-hour onsite response offering – 24x7x4 – available for the most mission critical customer solution components: RealPresence Platform; RealPresence Immersive; Advantage; Elite Service Offerings The table below provides city locations for stockrooms and if technical on site support is available. All interested ...
https://www.cisco.com/c/dam/global/th_th/assets/docs/seminar/advantnow10_SmartService_Boot_Camp_Myanmar.pdf
“Leveraging Cisco Support Services Capabilities” ... This means the partner is ordering a contract and NOT a device or anything else 2. GSP (Global Service Parts) This indicates the program to which the contract ... 24x7x4 24 x 7 access 4 Hour Yes No Yes No - SNTP NSTP SCP 24x7x2 24 x 7 access 2 Hour Yes No Yes No - S2P NS2P - ...
https://www.networkworld.com/article/2349708/what-is-smartnet--how-does-it-work-and-how-much-does-it-cost-.html
BradReese.Com SMARTnet sales manager - Reggie Grant, received an interesting email this week. Hi, Can you please explain to me what Cisco Smartnet is, how does it work and how much does it cost ...
https://www.centricsit.com/what-does-a-better-24x7x4-sla-mean-for-your-business/
Instead of pressuring you to implement the “latest and greatest,” we focus on providing and maintaining the right technology to support your organization. And we do it faster. Get your technology back up and running faster so you can get back to business. Contact CentricsIT to see what an improved 24x7x4 model can mean for your organization.
https://www.answers.com/Q/What_does_8x5xNBD_smartnet_means
Mar 19, 2012 · This means if any fault has occurred on Cisco device; then that hardware shipment will be initiated during the standard 8-hour business day, 5 days a week, with next-business-day (NBD) delivery
http://media.gswi.westcon.com/media/ServicesGuide1.6.pdf
Cisco Services Guide Why sell Cisco Services? ... CNLP – 24x7x4 Premium uplift To be bought in addition to a NBD service level to upgrade specifi c devices. Cisco Smart Care Service – network level coverage ... Ongoing Cisco software operating system support 4) Cisco.com knowledge base and tools FACT – There are 2.8 million software ...
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