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https://www.mostlynetworks.com/2012/03/what-do-those-cisco-support-part-numbers-mean/
CS or OS- SMARTnet Onsite 8x5xNBD – Next-business-day onsite service with parts (Monday through Friday, excluding Cisco-observed holidays) for onsite hardware maintenance, provided the call was placed with Cisco before 3pm depot time. C4S or OSE- SMARTnet Onsite 8x5x4 – Four business-hour response for Remedial Hardware
http://gibsontechsolutions.com/service/managed-it-services/
Our Managed Service 8x5x4 Support offers our clients with access to Gibson Technology Solutions' computer and networking expertise. 8x5x4 Support services means: 8 hours of availability during business hours (9am – 5pm), 5 days a week (Monday – Friday) with a 4 hour response time. Tier 2 & Tier 3 services are available for purchase in 5 hour blocks or on a per-call basis.
https://www.cisco.com/web/services/partnerCommsAssets/CSPP/a1-CSPP-PSSQuotingandOrderingTraining.pdf
Partner Support Service SBS PSDN PSEN PS4N TP 8X5XNBD TP 8X5X4 TP 24X7X4 Support for Cisco TelePresence® products Available to all Cisco PSS partners, but requires additional specializations or Cisco Authorized Technology Provider (ATP) certifications PSJ1 PSJ2 PSJ3 PSJ4 UCS SUPP 8X5XNBD UCS SUPP 8X5X4 UCS SUPP 24X7X4 UCS SUPP 24X7X2
https://www.lenovo.com/us/en/data-center/services/support/
Lenovo Premier Support service provides a new level of support for the data center. We know the challenges you’re facing, and we will provide the expertise, the convenience and the dedication to help take the complexity out of today’s demanding data center environments.
https://www.dell.com/learn/us/en/555/services/support-services-dell-prosupport-plus
Critical workloads and applications require constant availability. The systems supporting them need more than break/fix support — they need automated, proactive, and predictive measures to get ahead of problems before they happen. ProSupport Plus is the answer.
https://www.cisco.com/c/dam/en/us/products/cisco_serv_to_warranty_comp_0509.pdf
Cisco technical service contracts can extend the life of your IT investment. Services range from traditional maintenance and support, to proactive and predictive services that utilize smart services capabilities. Cisco Technical Services and Warranty Comparison. At-A-Glance Cisco Warranty
https://www.checkpoint.com/support-services/contact-support/
For questions about support processes, contracts or User Center and licensing, please call Account Services at +1-972-444-6600 and select option 3, or contact Account Services online. RMA.
https://www.ithsc.com/ciscohardwaremaintenance/smartnet.php
Cisco SMARTnet and Support Levels SMARTnet is available in different service level agreements (SLA) from 8x5xNBD through to 24x7x2. The 8 x 5 and 24 x 7 define the number of hours each day (8 being working hours) and how many days a week that Cisco will provide hardware replacement cover.
https://www.ricoh-usa.com/en/support-and-download/maintenance-services
Save time by scheduling and tracking service requests online with a MyRicoh account, which takes only seconds to set up. My Ricoh provides the ability to place service requests 24/7/365, and if you choose, receive technical support over the phone provided by a trained technical expert, often providing solutions without the need for an on-site visit.
https://azure.microsoft.com/en-us/support/plans/
Manage your support plan subscriptions through the Account Portal.. To change your support plan, first cancel your existing support plan, then purchase a new support plan.; To cancel your support plan, select the support plan subscription you want to cancel and click Cancel subscription.; If you still have questions, open a new support request with the Billing team in the Azure portal.
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