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https://www.amazon.com/gp/help/customer/display.html?nodeId=202101470
To help you troubleshoot any issues, Amazon.com offers free technical support over the phone for eligible products. Our technicians use the latest authorized manufacturer tools to troubleshoot technical issues or provide assistance in set up and configuration of eligible products.
https://www.consumer.ftc.gov/articles/how-spot-avoid-and-report-tech-support-scams
Tech support scams are common. In 2017, the FTC received more than 150,000 reports about these scams from people like you. Add your voice. Report tech support scams to the FTC. Now that you know how to recognize a tech support scam, share what you learned with someone you know. You might help them avoid a tech support scam.
http://www.businessdictionary.com/definition/technical-support.html
technical support: User-friendly assistance for individuals having technical problems with electronic devices. The technical support team is composed of individuals that are familiar with the ins and outs of a device. With this knowledge, they are able to troubleshoot most problems that a user experiences. Information on how to reach technical ...
https://support.microsoft.com/en-us/help/4013405/windows-protect-from-tech-support-scams
Jun 03, 2019 · Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into paying for unnecessary technical support services that supposedly fix contrived device, platform, or software problems.
https://www.careerride.com/technical-support-interview-questions.aspx
Technical support interview questions and answers - Here are interview questions for technical support for bpo, technical support engineer, IT tech support etc. with answers - Tell us about your basic technical experience and qualifications., What technical skills do you possess that would benefit our company?, What do you know about our products and company?, Have you used any of our …
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