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https://www.techopedia.com/definition/9675/technical-support-tech-support
Technical support (tech support) refers to a range services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how ...
http://www.businessdictionary.com/definition/technical-support.html
technical support: User-friendly assistance for individuals having technical problems with electronic devices. The technical support team is composed of individuals that are familiar with the ins and outs of a device. With this knowledge, they are able to troubleshoot most problems that a user experiences. Information on how to reach technical ...
https://www.consumer.ftc.gov/articles/how-spot-avoid-and-report-tech-support-scams
Tech support scams are common. In 2017, the FTC received more than 150,000 reports about these scams from people like you. Add your voice. Report tech support scams to the FTC. Now that you know how to recognize a tech support scam, share what you learned with someone you know. You might help them avoid a tech support scam.
https://www.verizon.com/about/work/jobs/4762511-technical-support-representative
Customers rely on us for the best network and entertainment. And when they have questions or issues, you’ll be there with exceptional technical support and customer service. You’ll join a tech support team in a call center to help our Fios customers with their voice, data, and video services.Work Location: Silver Spring, 20904, MD
https://www.indeed.com/hire/interview-questions/technical-support
Technical support specialists must have the right mix of technical and people skills. What to look for in an answer: The candidate uses reasoning and logic (there is no correct answer, as it's an opinion question) The candidate views both skills as important, even if they choose one skill over the other;
https://www.careerride.com/technical-support-interview-questions.aspx
Technical support interview questions and answers - Here are interview questions for technical support for bpo, technical support engineer, IT tech support etc. with answers - Tell us about your basic technical experience and qualifications., What technical skills do you possess that would benefit our company?, What do you know about our products and company?, Have you used any of our …
https://support.microsoft.com/en-us/help/4013405/windows-protect-from-tech-support-scams
Jun 03, 2019 · Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into paying for unnecessary technical support services that supposedly fix contrived device, platform, or software problems.
https://support.microsoft.com/en-us
Microsoft Support. CV: WyPgkFgnsk+n5vhX.15. Welcome to Microsoft Support Welcome to Microsoft Support What do you need help with? Windows. Office. Outlook. Microsoft account. Xbox. Microsoft Store. Surface devices. OneDrive . Skype. Microsoft Edge. Microsoft Teams. Hardware warranty. View all Microsoft products. Get more support ...
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