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https://unit12ittechsupport.blogspot.com/2014/01/m2-advantages-and-disadvantages-of.html
Unit 12 IT Technical Support Tuesday, 21 January 2014. M2 - Advantages and Disadvantages of Outsourcing ... Advantages of outsourcing: Well first of all, outsourcing work to another country will save the company a considerable amount of money. The reason for this is that in the UK, the minimum wage is £6.31. ... M2 - Advantages and ...
https://www.quora.com/What-are-the-advantages-and-disadvantages-of-outsourcing
There are many advantages and disadvantages of business process outsourcing as discussed below: Advantages of Outsourcing: There are many advantages of Outsourcing as explained below: 1. Improve your Productivity: BPO saves time and helps the exec...
https://qualifications.pearson.com/content/dam/pdf/BTEC-Nationals/Information-Technology/2010/Specification/Unit-12-IT-Technical-Support.pdf
M2 explain the advantages and disadvantages of outsourcing technical support P3 identify the types of fault that can occur P4 source technical information to provide advice and guidance for a variety of faults [IE2] M3 judge the value of different sources of support material [IE4] P5 use different communication routes to provide advice and ...
https://www.slideshare.net/PhilipMartin11/p1p2p3m1m2-d1
Jun 23, 2015 · P1,P2,P3,M1,M2, D1 1. Philip Martin 22 November 2012 IT Tech Support Tools and techniques used for technical support (P1) Software Diagnosticand MonitoringTools whenpeople ringupandsay there isa problemwiththeirPCthere isusuallyasimple answer,but thismay notbe simple forthe usertodo, so there needsto be some sortof programthat allowsthe customersupportfix the …
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