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https://en.wikipedia.org/wiki/After-sales
After-sales is the provision of services, support and spare parts after making an initial sale. This often occurs in the provision of complex machinery which requires regular maintenance such as motor vehicles.. See also
https://en.wikipedia.org/wiki/After_sales_service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing.
https://www.techopedia.com/definition/4217/after-sales-support
After-sales support is a service that is provided after merchandise or services have been sold. Most after-sales support involves a guarantee, warranty, upgrade or repair service. Some of the after sales customer supports includes an ongoing relationship with the original equipment manufacturer (OEM) throughout the life cycle of the product or ...
https://keap.com/product/after-sales-service
After sales service refers to all the things you do for the care and feeding of your valued customers after they buy your product. This type of customer aftercare is important for any business, but especially for small businesses where every client counts.
https://www.investopedia.com/terms/a/aftersales-support.asp
After-sales support helps ensure that a customer gets as much use and value as possible out of their purchase. This may entail training on existing features or education about new uses or ...
https://www.managementstudyguide.com/after-sales-service.htm
After sales service plays a pivotal role in strengthening the bond between the organization and customers. After Sales Service Techniques. Sales Professionals need to stay in touch with the customers even after the deal. Never ignore their calls. Call them once in a while to exchange pleasantries. Give them the necessary support. Help them ...
https://aftersales.daimler.com/
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