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https://support.apple.com/complimentary
How does Apple define “support incident?” Apple defines a support incident as a specific, discrete issue that can be addressed by isolating its origin to a single cause. Apple, in its sole discretion, will determine what constitutes a support incident. A support incident has reached resolution when the customer receives one of the following:
https://www.apple.com/ca/support/products/pay-per-incident.html
If your Apple products aren’t covered by complimentary support, an AppleCare Protection Plan or AppleCare+, you can purchase a single incident of support. To purchase pay-per-incident support, call 1-800-APL-CARE (1-800-275-2273).
https://discussions.apple.com/thread/7906253
Mar 29, 2017 · Question: Q: How much does it cost for a single incident of support? How much does it cost for a single incident of support from Apple? More Less. Mac mini, OS X Mavericks (10.9.1) Posted on Mar 29, 2017 2:43 PM. Reply I have this question too (13) I have this question ...
https://www.apple.com/legal/sales-support/applecare/docs/techsupporten.html
A Support Incident is a specific, discrete problem whose origin can be isolated to a single cause. Apple will make reasonable efforts to resolve a Support Incident but does not guarantee that Support Incidents will be resolved. Apple, in its sole discretion, will determine what constitutes a Support Incident and to the extent permitted by law ...
https://9to5mac.com/2014/02/28/apple-will-soon-charge-for-out-of-warranty-online-chat-support-schedule-repairs-via-new-web-payment-system/
As for pricing, Apple will charge a fee of $19 for a single incident of basic tech support and troubleshooting. There will, however, be an option for users to request an exception on the fee.
https://developer.apple.com/support/technical/
A Technical Support Incident (TSI) is a request for code-level support for Apple frameworks, APIs, and tools, and is available to members of the Apple Developer Program, Apple Developer Enterprise Program, and MFi Program. Submit a TSI if you cannot fix a bug, have trouble implementing a specific technology, or have other questions about your code.
https://www.macrumors.com/2014/02/28/apple-chat-support-fees/
Apple to Charge Fees for Out-of-Warranty Chat Support Friday February 28, 2014 1:58 pm PST by Juli Clover Apple is planning to institute fees for users that are seeking online chat support for out ...
https://support.apple.com/ipad/repair/service
Apple-branded accessories, including Apple Pencil, are covered under the Apple One Year Limited Warranty for accessories. You can repair or replace the battery in your Apple Pencil for a fee, or for free if the battery is defective and covered by the warranty, AppleCare+, or consumer law.
https://support.apple.com/airpods/repair/service
Set up an appointment at an Apple Store or an Apple Authorized Service Provider. You’ll need your serial number, so be sure to bring your Charging Case, proof of purchase, or original AirPods box along with your original AirPods. Contact Apple Support. You can also talk with an Apple Support …
https://support.apple.com/iphone/repair/service
The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If you send your iPhone directly to an Apple Repair Center or if your technician needs to ship it for you, it will be returned or ready for pickup in approximately 7-9 days.
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