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https://www.engadget.com/2006/03/09/apple-to-outsource-tech-support-to-india/
Mar 09, 2006 · The India Times reported today that Apple is planning to set up a massive tech support center in Bangalore, India its first tech support center outside of Cupertino. The article says that Apple ...Author: Jan Kabili
https://forums.macrumors.com/threads/apple-outsourcing-tech-support.546955/
Aug 20, 2008 · I recently had the opportunity to call Apple Tech Support. I only needed basic information such as the date my APP expires. I was forwarded to a call center in India where the idiot could not understand anything I said. The issue was mutual. After 20 minutes of wasted time I called again and...
https://www.inc.com/erik-sherman/what-you-can-learn-about-outsourcing-from-apple.html
Jan 19, 2012 · And it's something every entrepreneur wanting to outsource should read. Outsourcing Don'ts Learned From Apple. ... Apple has been under fire for …
https://www.informationweek.com/microsoft-outsources-tech-support/d/d-id/1088256
Apr 13, 2010 · Microsoft Outsources Tech Support. Indian services giant Infosys will provide Redmond employees with help desk, infrastructure and application support. Microsoft is turning over its internal tech support to India's Infosys under a three-year agreement. Windows 7 screen shotAuthor: Paul Mcdougall
http://www.applematters.com/article/out-of-india-apples-outsourcing-woes/
Jun 15, 2006 · The plan, announced in March, was to have a 3,000 employee technical support center in India to support Apple’s operations. In the midst of a nation-wide debate about outsourcing, it seemed that Apple had clearly seen the benefits and made a move to cut costs while exploring new markets abroad. Or so we thought.
https://www.entrepreneur.com/article/233485
Apr 30, 2014 · Don't Outsource Customer Support Just Yet. Next Article ... Apple’s team shows what support can be. Each Apple employee is highly knowledgeable about the differences between the iPhone 5 …
https://answers.microsoft.com/en-us/windows/forum/windows_7-performance/do-you-have-technical-support-in-the-us-or-is-it/84d5b351-d97c-e011-9b4b-68b599b31bf5
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an …
https://intelligentbee.com/customer-support/
”We partner with IntelligentBee to both accelerate development efforts and provide global technical support services to our customers. The development solutions they provide are durable, scalable, and deliver results. The technical support they provide allows us to quickly solve or escalate customer problems and drive customer loyalty.
https://www.ukessays.com/essays/information-technology/the-outsourcing-fundamentals-for-dell-computers-information-technology-essay.php
The focus of this report will be to critically evaluate and analyse one such outsourcing project of Dell of its technical support which was considered a failure. There are a number of reasons why Dell chose to outsource its technical support call centre. The main reason for doing so is that Dell saw this part of its operations as non – core.
https://www.isoutsource.com/blog/tag/technical-support
technical support Industry leading information at your fingertips just when you need it most. Articles written based on current trends we see and in hopes to help …
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