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https://www.dummies.com/programming/networking/how-to-calculate-the-cost-of-applications-in-a-cloud-computing-data-center/
Software maintenance costs (in-house software) (I): Although all in-house software involves these kinds of costs, it might be difficult to calculate the portion that is associated with each application. Help desk support costs (J): Understanding the different support requirements is …
https://www.gartner.com/en/documents/1662317/estimating-the-future-cost-of-application-maintenance
An application's development cost is just the down payment. Year after year, the application will require continuous maintenance, but how much budget provision should be made for this activity?
https://www.computerweekly.com/news/2240216589/Application-Support-and-Maintenance-ticket-costs-increase-29
The survey, carried out by Vanson Bourne, found that Application Support and Maintenance costs account for 38% of IT budgets at Global 2000 businesses, or about $11.3m for each company.
https://www.cioinsight.com/it-management/expert-voices/how-to-improve-application-support-and-maintenance.html
By Jack Rosenberger. Nearly four of every 10 dollars in a large organization's IT budget goes to application support and maintenance (ASM), according to a new survey of 300 U.K. and U.S. CIOs conducted by HCL Technologies. If that budgetary stat isn't disturbing enough, consider this one: 83 percent of the aforementioned CIOs expect the cost of app support and maintenance to increase …
https://www.slideshare.net/hcl/how-to-reduce-applications-support-maintenance-cost
Jul 11, 2014 · Learn how to proactively reduce Application support & maintenance cost and impact business performance. With the continual media focus on Social, Mobile, Analytics and Cloud Services, IT executives can be forgiven for forgetting that a high percentage of existing IT spends remains locked in the management of the existing IT stage. If current ...
http://blog.lookfar.com/blog/2016/10/21/software-maintenance-understanding-and-estimating-costs/
Oct 21, 2016 · Here are some tips to remember when estimating your own maintenance costs. Work with your software partner/team to create a maintenance budget custom-tailored to your product. The best way to reduce maintenance costs is to anticipate and plan for them during product development.
https://www.infosys.com/digital/insights/Documents/application-maintenance-support.pdf
Production support and application maintenance – corrective maintenance, bug fixes, production support, and coordination with L1 team where required Support phase Infosys provides warranty / hyper care support, and steady state support once the application has stabilized. We provide all types of support levels i.e. L1, L2, L3, and L4
https://www.quora.com/What-are-typical-maintenance-fees-as-a-percentage-of-up-front-license-costs-for-enterprise-software
An annual charge of 20% of the license fee list price is a good staring place. Depending on your business model, you may need to discount the license cost deeply, but can still get the list price for maintenance. Maintenance revenue can be a signi...
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