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https://itservicemanagement-itil.com/defference-between-applicaiton-support-maintenance/
Mohan, generally application support deals with, Technical or Application help (L2 or L3) to users and Incident (Break Fix) or Problem Management. Application Maintenance is generally associated with Application Maintenance or Enhancements (small to medium development projects). Usingthese definitions the metrics sort of drop out automatically.
https://www.techopedia.com/definition/28008/application-management-am
Application management (AM) is the process of managing the operation, maintenance, versioning and upgrading of an application throughout its lifecycle. AM includes best practices, techniques and procedures essential to a deployed application's optimal operation, performance and efficiency throughout the enterprise and back-end IT infrastructure.
https://en.wikipedia.org/wiki/Software_maintenance
The software maintenance, which can last for 5–6 years (or even decades) after the development process, calls for an effective plan which can address the scope of software maintenance, the tailoring of the post delivery/deployment process, the designation of who will provide maintenance, and an estimate of the life-cycle costs.
https://nesma.org/forums/topic/definition-of-application-maintenance/
This topic was originally posted as a reply to FPA and Maintenance in the Sizing - other methods subforum. What I miss, is the definition of (Application Maintenance). When developing a new application this is clear. All effort to get...
https://www.infosys.com/digital/insights/Documents/application-maintenance-support.pdf
Application maintenance services (AMS) Our AMS services include: • Product enhancements – Adding new functionality (new module, new report, etc.) • Production support and application maintenance – corrective maintenance, bug fixes, production support, and coordination with L1 team where required Support phase Infosys provides warranty ...
https://ictintegration.weebly.com/maintenance-and-support-definition.html
technology integration support for administrative applications, usually conducted through specialized consultants or software/systems vendors. As with maintenance, support can be delivered through a variety of mechanisms, including in-house technology specialists, external volunteers, or …
https://medium.com/@Orchestrate/application-maintenance-and-support-best-practices-bef7bad780cc
Nov 30, 2015 · Application Maintenance and Support — Best Practices ... of pressure on the process of software maintenance and support infrastructure and the …Author: Orchestrate Technologies, LLC
https://economictimes.indiatimes.com/definition/Software-Maintenance
Software maintenance is a part of Software Development Life Cycle. Its main purpose is to modify and update software application after delivery to correct faults and to improve performance. Software is a model of the real world. When the real world changes, the software requires alteration wherever possible. Description: Software maintenance ...
https://searchitoperations.techtarget.com/tip/Application-support-and-maintenance-add-up-to-operational-ALM
Mar 06, 2017 · Continuous delivery and application availability management becomes a reality when development and change management tasks, implemented through ALM practices and tools, are integrated with DevOps-based operational application maintenance and support. With more cloud and virtualization adoption, the imperative to manage operational lifecycles grows.
https://www.quora.com/What-is-application-maintenance
One of the fundamental standards in Software Development Life Cycle(SDLC), in this case, mobile and web applications development, is the application’s Maintenance and Support. It’s the process of putting in place skills and measures required to su...
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