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https://medium.com/@Orchestrate/application-maintenance-and-support-best-practices-bef7bad780cc
Nov 30, 2015 · Application Maintenance and Support — Best Practices ... It is a general perception around that application maintenance is aimed towards bug …Author: Orchestrate Technologies, LLC
https://searchitoperations.techtarget.com/tip/Application-support-best-practices-involve-all-teams
Jan 09, 2018 · Application support best practices come with their own set of rules. The support team must understand how the application is supposed to work for the customer -- how else will they know if something is a feature or a bug? Too often, technical people develop application support skills from a technical viewpoint, not a functional one.
https://www.infosys.com/digital/insights/Documents/application-maintenance-support.pdf
The Infosys next-generation application management services bring in business relevant application maintenance and support for different models such as dedicated support, shared support, shared services, or dedicated service offerings for ongoing application and maintenance ... Best practices repository from global clients ...
https://www.cioinsight.com/it-management/expert-voices/how-to-improve-application-support-and-maintenance.html
By Jack Rosenberger. Nearly four of every 10 dollars in a large organization's IT budget goes to application support and maintenance (ASM), according to a new survey of 300 U.K. and U.S. CIOs conducted by HCL Technologies. If that budgetary stat isn't disturbing enough, consider this one: 83 percent of the aforementioned CIOs expect the cost of app support and maintenance to increase this …
https://www.datameer.com/blog/five-best-practices-for-software-maintenance/
Jul 18, 2018 · In this blog, we cover five best practices for system administrators to keep users satisfied when it comes to maintenance updates: schedule, think holistically, review urgency, test changes incrementally and repeat changes into production.
http://www.paradigminfotech.com/application-support-and-maintenance/
Implement support best practices while increasing internal resource productivity using proven support processes. Reduction of cost for application maintenance and support. Maintenance and improvement to the quality of current systems through process driven life cycle management. Ability to react immediately to current application change needs.
https://www.slideshare.net/hcl/how-to-reduce-applications-support-maintenance-cost
Jul 11, 2014 · It has combines various industry-leading best practices, including LEAN process Management Principles with focused automation and unstained knowledge reuse for the support and maintenance of applications while creating incremental value for business every day with guaranteed cost reductions: Alternate Applications Support and Maintenance or ALT ...
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