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https://www.dummies.com/programming/networking/how-to-calculate-the-cost-of-applications-in-a-cloud-computing-data-center/
Software maintenance costs (in-house software) (I): Although all in-house software involves these kinds of costs, it might be difficult to calculate the portion that is associated with each application. Help desk support costs (J): Understanding the different support requirements is key to …
https://www.computerweekly.com/news/2240216589/Application-Support-and-Maintenance-ticket-costs-increase-29
The survey, carried out by Vanson Bourne, found that Application Support and Maintenance costs account for 38% of IT budgets at Global 2000 businesses, or about $11.3m for each company.
https://www.slideshare.net/hcl/how-to-reduce-applications-support-maintenance-cost
Jul 11, 2014 · Learn how to proactively reduce Application support & maintenance cost and impact business performance. With the continual media focus on Social, Mobile, Analytics and Cloud Services, IT executives can be forgiven for forgetting that a high percentage of existing IT spends remains locked in the management of the existing IT stage. If current ...
http://blog.lookfar.com/blog/2016/10/21/software-maintenance-understanding-and-estimating-costs/
Oct 21, 2016 · Smart developers will know how to structure the early build to keep maintenance costs manageable. Just be aware that your software or mobile application will need a little TLC throughout its lifespan to keep it working the way you intended. Jeff is the VP of Software Engineering at LookFar.
https://www.quora.com/Formulas-for-SaaS-application-user-support-costs
As a SaaS and already after the initial traction, you will have 75%-80% of the costs with your employees (if you are constantly developing and have plans to grow), 10% other APIs and Softwares you use to run the business, 2-5% Infrastructure and t...
https://www.cioinsight.com/it-management/expert-voices/how-to-improve-application-support-and-maintenance.html
For expert advice on ASM, CIO Insight recently spoke with Vijay B. Iyer, senior vice president of applications outsourcing at HCL Technologies, about reducing ASM costs, the overriding problem of app prioritization, and how CIOs can shift their focus to business transformational initiatives. What are the key takeaways of the application support and maintenance (ASM) survey for CIOs?
https://www.fdmgroup.com/what-is-application-support/
What is Application Support? October 7, 2010 Alistair Tech Industry. How can we define what Application Support is in a word? Simply put, it is service; understand this and you appreciate what you deliver on a daily basis. How it is delivered is a separate issue discussed later in this blog.
https://www.gartner.com/en/documents/3870035/application-support-costs
Aug 22, 2017 · Six members discuss the IT costs associated with supporting applications post-deployment, including defining and categorizing costs associated with application production support, tasks included in application support labor, and updating and reassessing application support costs.
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