Autosupport Mail Netapp

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Managing AutoSupport - NetApp

    https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-DF931E89-B833-4DED-83B5-A97F7EC97425.html
    AutoSupport is a mechanism that proactively monitors the health of your system and automatically sends messages to NetApp technical support, your internal support organization, and a support partner. Although AutoSupport messages to technical support are enabled by default, you must set the correct options and have a valid mail host to have messages sent to your internal support organization.

How to manually send AutoSupport files to NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1036282/~/how-to-manually-send-autosupport-files-to-netapp-
    The AutoSupport message is too big in size to fit through the mail servers size filter/policy. AutoSupport messages were not sent for whatever reason, and they need to be collected for analysis. This article describes the procedure to be followed to manually send AutoSupport files to NetApp.

How to set up AutoSupport - NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1030460/~/how-to-set-up-autosupport-
    To set up AutoSupport, specify the mail hosts, the addresses for AutoSupport mail, the storage system administrator's address, set up the command to send an immediate message, and specify the recipients of short e-mail messages sent by AutoSupport. Specify mail hosts: The command to specify hosts that send AutoSupport e-mail messages to NetApp ...

TR-4444: AutoSupport and AutoSupport On Demand ...

    https://www.netapp.com/us/media/tr-4444.pdf
    AutoSupport is a mechanism that proactively monitors the system health and automatically sends messages to NetApp technical support, the internal support organization, and support partners. The AutoSupport tool from NetApp Support is one of the most important troubleshooting tools …

AutoSupport Alerts - NetApp Documentation

    https://docs.netapp.com/us-en/active-iq/concept_ug_autosupport_alert.html
    AutoSupport alerts, available from the left navigation pane, are notifications sent to you about issues that may affect the health, availability, or uptime of your storage systems. AutoSupport detects known issues and sends you a notification about them so that you can take mitigation measures.

Troubleshooting AutoSupport message delivery over SMTP

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
    These steps are for cases when you have determined that AutoSupport can generate the message, but cannot deliver the message over SMTP. If you encounter errors or cannot complete a step in this procedure, determine and address the problem before proceeding to the next step.



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