Avaya Ivr Support

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Avaya Support - Products - Interactive Voice Response - IVR

    https://support.avaya.com/products/P0024/interactive-voice-response-ivr/9.0.x
    Interactive Voice Response (IVR) is a product used to automate direct inbound traffic and using scripting to route calls accordingly. Custom scripts can be written to advise callers of estimated wait times, any automated messages, and routing calls to live agents based on input from caller.

Avaya Support

    https://support.avaya.com/
    Videos and Tips on using the Avaya Support Website can be found here. Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets.

Avaya IVR Designer - Avaya Support

    https://downloads.avaya.com/css/P8/documents/100041298
    Contents Chapter 1: What's New in IVR Designer 6.1.....11 MrcpSetParam external function.....11

Interactive Response Overview - Avaya Support

    https://downloads.avaya.com/css/P8/documents/100041564
    The Avaya IR system is an interactive voice response system for automatic telephone transactions, which can be used in the following ways: •In a stand-alone self …

Avaya Worldwide Leader in Contact Center, Unified ...

    https://www.avaya.com/en/
    Avaya is helping us make a difference for healthcare and the local communities we serve. We’ve been able to quickly act to provide better healthcare services and a better patient experience overall. Without Avaya, it would be much more difficult for us to move forward technologically.

Products and IVR Applications for Avaya Contact Centers INI

    https://www.interactivenw.com/ivr-self-service-solutions/products/
    IVR Self Service Solutions. INI offers a wide range of products for the Avaya Aura ® Experience Portal (AAEP) that integrate seamlessly with back-end architecture, offering intelligent and elegant solutions that quickly provide a measurable return on investment. Our solutions work with on-premise deployments and in all major cloud environments, to meet your specific needs.



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