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https://www.teamsupport.com/blog/the-difference-in-b2c-and-b2b-customer-support
In B2C when a customer contacts support about an issue, it is a single individual - one person who purchased your product. In a B2B environment many individuals are using the product within each customer company. So if there is an issue with the product, you could have multiple people calling about the same issue within that one customer.
https://docs.microsoft.com/en-us/azure/active-directory-b2c/active-directory-b2c-support
Azure Active Directory B2C: File Support Requests. 12/06/2016; 2 minutes to read +6; In this article. You can file support requests for Azure Active Directory B2C (Azure AD B2C) on the Azure portal using the following steps: Switch from your B2C tenant to another tenant that …
https://docs.microsoft.com/en-us/azure/active-directory-b2c/faq
No, Azure AD B2C does not support the same set of reports as Azure AD Premium. However there are many commonalities: Sign-in reports provide a record of each sign-in with reduced details. Audit reports include both admin activity as well as application activity. Usage reports include the number of users, number of logins, and volume of MFA.
https://azure.microsoft.com/en-us/services/active-directory-b2c/
Manage customer, consumer, and citizen access to your web, desktop, mobile, or single-page applications. Built on the Azure Active Directory (Azure AD) identity platform, which supports more than 1 billion identities worldwide, this business-to-consumer (B2C) cloud identity service gives you the scalability and availability you need.
https://azure.microsoft.com/en-us/updates/support-for-azure-ad-b2c/
Jun 10, 2016 · Support Azure support Find the support options you need; Compare support plans Explore and purchase technical support; Get support Create a support ticket; Support community Ask questions, get answers from Microsoft and community experts; Knowledge Center Get answers to common support questions
https://www.verizonwireless.com/discount-program/
Discounts by Verizon Wireless We offer great monthly discounts for corporate, government and education employees, as well as valued service members and veterans. If your organization has an agreement with us, you may be eligible.
https://support.kaspersky.com/us/b2c/US
→ b2c_contacts_page_card ... Remember that the support engineer cannot see your device. He will take his decision based on the information you give him during your conversation. The engineer may not know information that you consider obvious. Therefore, please describe your issue in as much depth as possible: when it occurred, what preceded ...
https://www.zendesk.com/blog/5-must-haves-b2c-customer-support/
B2C companies need to invest in features that account for their consumers’ behaviors, lest they want to see just how frustrated their customers can become. We highlighted the 5 must-have features of B2C customer support that ensure every customer can be heard.
https://www.proprofs.com/c/customer-support/difference-in-b2c-and-b2b-customer-support/
Dec 27, 2019 · The b2c companies deal directly with the end-users while b2b deals with suppliers and dealers. Hence, the requirements and issues faced by both types of businesses may vary. It is advisable to train your support reps to handle b2c and b2b customer relationship management differently.
https://www.verizonwireless.com/support/
Find support for your Verizon Wireless service, plan, devices and features, including FAQs, step-by-step instructions, videos and device simulators.
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