Basic Computer Knowledge For Technical Support

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30 Common IT Support Interview Questions and Answers ...
    These are a few common IT support interview questions and answers. Almost all answers should formulated in a positive tone and focusing on the clients and solving their issues. Candidates should be aware of basic technical knowledge and computer troubleshooting questions and answers.

Important Skills for Tech Support Jobs
    May 21, 2019 · Qualified tech support specialists are in demand, but the work is not easy, often requiring on-call or shift work. It is possible to spend a career in tech support, moving up to supervisor and management levels. Alternatively, technical support work can provide a firm foundation for careers in other fields that also involve extensive computer use.

Technical support interview questions and answers
    Technical support interview questions and answers - Here are interview questions for technical support for bpo, technical support engineer, IT tech support etc. with answers - Tell us about your basic technical experience and qualifications., What technical skills do you possess that would benefit our company?, What do you know about our products and company?, Have you used any of our …

Computer Help Desk/technical Support Test! - ProProfs Quiz
    Oct 31, 2019 · Most businesses nowadays store their information on computers, and it is essential to ensure that the data is kept secure. As a technical support team member, it is crucial for you to be available to meet any needs of the staff may have on any given day. Take the test below and see how much you know about the computer help desk and technical support.4.1/5

Technical Support - Global Knowledge
    Once the app is installed on your Apple iOS, Android, or BlackBerry device, call Global Knowledge technical support at 1-866-825-8555, and our support staff will verify your enrollment and provide a mobile attendee URL. You will use this mobile attendee URL to access your class from any of your mobile devices throughout the week.

10 things you have to know to be computer literate ...
    Many of your users are coasting along without adequate computer knowledge. Help them close the gap by sharing this list of essential skills. ... It is tough to claim to be computer literate if the ...

Computer Basics: Basic Troubleshooting Techniques
    The Power button is usually located on the front or side of the computer, typically indicated by the power symbol. Press and hold the Power button for 5 to 10 seconds to force the computer to shut down. Solution 4: If the computer still won't shut down, you can unplug the power cable from the electrical outlet. If you're using a laptop, you may ...

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