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https://www.howtogeek.com/170740/the-best-tools-to-easily-perform-remote-tech-support/
Dec 07, 2017 · “Help, my computer is broken!” comes the phone call yet again. If you’re stuck playing tech support for family or friends, there are many free tools that allow you to remotely access the other person’s computer and fix it. There are a million and one remote tech support options out there.
https://www.techrepublic.com/blog/user-support/whats-in-your-desktop-support-toolbox/
What are your most vital tools for providing desktop support? And I mean any kind of tool - literal, figurative, hardware, software, etc. Hand Tools: Of course, we all have the typical tool pouch ...
https://www.capterra.com/remote-support-software/
Remote support software apps also utilize call-logging, customer survey generation, and integration with customer relationship management software to provide and record critical customer service data. Powerful training tools: Most remote support software apps provide a session recording feature. By allowing you to record the entire customer ...
https://www.trustradius.com/buyer-blog/remote-desktop-tools-for-efficient-tech-support
These kinds of capabilities distinguish tech support remote desktop applications from those used mainly for meetings and remote working. Although there is an overlap in the software used for both functions, the tools our users reviewed highly for remote desktop support often focus on …
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