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Nov 15, 2018 · Live chat software allows businesses to talk efficiently and directly with online customers and target sales prospects while they’re visiting the company website. We compared more than 20 options and narrowed our list down based on customer satisfaction, ease of use and features to find the top six and the best overall free live chat solution.
Best free live chat software Why you should use live chat software on your site. Live chat software brings a valuable sense of personalization to the online shopping experience, allowing your sales and customer service teams to interact in real-time with your customers.
Types of Live Chat Software. To build a competent live support chat software, identifying which type you must engage is essential. So, check out the types of live chat software: Live text chat support: Most of the applications offer text-only chat support. This boasts a high conversation rate and engagement as it is preferred by many customers.Author: Sanjay Darji
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