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Nov 30, 2015 · Application Maintenance and Support — Best Practices ... It is a general perception around that application maintenance is aimed towards bug-fixing or …Author: Orchestrate Technologies, LLC
Jan 09, 2018 · Application support best practices come with their own set of rules. The support team must understand how the application is supposed to work for the customer -- how else will they know if something is a feature or a bug? Too often, technical people develop application support skills from a technical viewpoint, not a functional one.
To help your support organization develop a set of best practices, we've compiled 13 Support Republic articles and columns into a single document. It covers best practices in areas such as help ...Author: Bill Detwiler
Best Practices in Application Support helps in enhancement of the process thus improves efficiency. Also, best practices are accepted by everyone for e.g. a new employee joining an organization and working on an Application Support Project should have this best practices for smooth functioning.
sk110679 - Application Control support for Office 365; sk112354 - How to allow Office 365 services in Application Control R77.30 and above . Optimization. For Application Control optimization, please refer to Section (3-10) in sk98348 - Best Practices - Security Gateway Performance.
Download and Install Best Practices Analyzer. 04/05/2019; 2 minutes to read; In this article Best Practices Analyzer support matrix and download location. The table provides where you can download Best Practices Analyzer for various versions of Unified Service Desk.
Support Best Practices. Application supports best practice guide: i. Maintain an all applications list matrix. This list to contain all applications with information such as server, database, access points or URLs, specific variables or parameters, integration points or …
The expectation for application/server support must be clearly defined. When support will be provided: day, night, weekends. How support will be provided: in person, online, phone, etc. To what extent will the application/server be supported and what support the user is expected to provide for themselves.
Production support and application maintenance – corrective maintenance, bug fixes, production support, and coordination with L1 team where required Support phase Infosys provides warranty / hyper care support, and steady state support once the ... Best practices repository from
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