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https://www.tsia.com/certifications-and-awards/star-awards/2018-categories/best-practices-in-support-services
Best Practices in Support Services Offered to Support Services Members. This award recognizes the company that has embraced best practices in people, process, and/or technology to increase productivity, service levels, or customer-centric measurements, increase problem avoidance, or effectively handle more interactions using unassisted and assisted channels.
https://meddra.org/sites/default/files/guidance/file/000026_meddra_best_practices_2018_0.pdf
MedDRA Best Practices 1 2018 000026 1. INTRODUCTION The purpose of this MedDRA Best Practices document is to provide the recommendations of the MedDRA Maintenance and Support Services Organization (MSSO) for the implementation and use of MedDRA. Its objective is to promote the accurate and consistent use of MedDRA by users worldwide.
https://eric.ed.gov/?id=ED411739
This report examines best practices in the delivery of Student Support Services (SSS), one of the three Special Programs for Disadvantaged Students known as the TRIO programs. Data have shown that participation in student support services has a positive effect on student outcomes, but many participants do not receive enough services to receive significant benefits.Cited by: 21
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