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https://www.bmc.com/support/resources/bmc-support-service-levels.html
Nov 19, 2019 · (2) The System Management products and some Service Management products require a minimum of BMC Continuous Support due to the critical nature of the application. BMC Continuous Support is the only offering applicable for Mainframe System Management solutions. Discontinued Support Offerings (not available for new purchases)
https://www.bmc.com/partners/bmc-software-partners.html
BMC offers our partners a revenue-rich portfolio of digital enterprise solutions, world-class training programs, sales and marketing incentives with attractive margins, and business management support. Our strong partner programs help you grow and succeed.
https://www.bmc.com/support/resources/bmc-annual-support-offerings.html
BMC provides Support via Web, Email and Phone. BMC Continuous Support. BMC Continuous Support provides comprehensive support 24 hours a day, 7 days a week (Including published holidays) for Severity-1 cases on the Supported Products List. This includes a one clock-hour response time for Severity-1 cases.
https://www.trianz.com/partnerships/infrastructure/bmc-consulting
Trianz leverages BMC’s rich portfolio of world-class IT solutions to help clients transform their IT service management, automate workloads, and improve service delivery. As a BMC strategic partner, we deliver a wide range of services to clients including strategy, technology consulting, implementation, training, support and maintenance.
https://www.bmc.com/contacts-locations/support-contacts.html
Support Contacts Select Another Country Argentina Australia Austria Belgium Brazil Canada (English) Canada (French) Colombia China Denmark Dubai Finland France Germany Greece Hong Kong India Indonesia Ireland Israel Italy Japan Korea Luxembourg Malaysia Mexico Netherlands New Zealand Norway Philippines Poland Portugal Russia Saudi Arabia ...
https://communities.bmc.com/community/support/blog?start=0
The new registration form makes it easier than ever to quickly register and get access to BMC Support, Academy (Education), Partner Services, and BMC Communities. The new registration process is simpler and faster. The process is safe and secure and is integrated …
https://communities.bmc.com/thread/202149?start=0
Dec 13, 2019 · The list of possible root nodes is fixed and cannot be altered in the Syncmappings - CMDB synchronization - Documentation for BMC Discovery 11.3 - BMC Documentation) A BAI is not a root node so one of its component that is a root node should either be successfully scanned or manually chosen for a synchronization like Bob explained.
https://docs.bmc.com/docs/productsupport
Get support for BMC products, including documentation, frequently asked questions, knowledge articles, downloads, training, and more. BMC Product Support pages - BMC Software Support Central
You have to be ready to react while still ensuring continuity in service. You have to keep customers engaged while designing the new products and experiences they demand. BMC solutions help optimize your IT infrastructure, enabling a secure, cost-effective transition to the cloud and continued innovation across the enterprise.
https://marketplace.bmc.com/
Continuous Service Improvement Insights - Powered by AI Talos Remedyforce, Remedy Platform, Remedy Service Management Suite, TrueSight Capacity Optimization, TrueSight Intelligence, TrueSight Operations Management, TrueSight Pulse, Digital Workplace, …
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