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https://www.fidelity.com/customer-service/business-continuity
Fidelity is committed to providing continuous customer service and support; however, we recognize that there are potential risks that could disrupt our ability to serve you. Learn more about Fidelity's business continuity plan today.
https://workingsolutions.com/solutions/business-continuity/
Be ready with business continuity that ensures premium customer care. Prepare now with us. With 23 years of success, Working Solutions is a recognized leader …
https://www.arise.com/solutions/business-continuity
Business Continuity That’s Seamless and Reliable. When Disaster Strikes, Service Partners in the Arise Network Protect the Customer Experience Like No Other. In an emergency of any kind impact your operations – natural disaster, fire, power or network outage – your main concerns are employee safety and maintaining customer care.
https://workingsolutions.com/business-continuity-in-the-contact-center/
With 23 years of success, Working Solutions is a recognized leader in on-demand, onshore contact center outsourcing. From across the U.S. and Canada, our workforce of sales, service and tech-support experts elevate customer care and improve business results.
http://www.continuitycentral.com/feature0360.htm
Business continuity and disaster recovery in customer services. An aide-mémoire for when planning contact center / call centre continuity. For most larger companies, the contact center / call centre is a critical business system.
https://safetyculture.com/checklists/business-continuity-plan/
Power disruption could be caused by emergency weather conditions or a building fire. Functional areas that are prioritized for recovery in this BCP include customer support desk and finance team. Operations at Risk Includes possible risks with key operational functions which would greatly disrupt business and customer continuity.4.6/5(76)
https://www.sungardas.com/en/services/disaster-recovery-and-business-continuity/business-continuity-management/
Spanning the complete business continuity lifecycle. Whether you are a growing company or a global enterprise, we take an integrated approach to Business Continuity Management based on organizational models that promote business continuity, as well as best practices that are continuously refreshed to align with technology and regulatory changes.
https://www.ready.gov/business-continuity-plan
Business Continuity Planning Process Diagram - Text Version. When business is disrupted, it can cost money. Lost revenues plus extra expenses means reduced profits. Insurance does not cover all costs and cannot replace customers that defect to the competition. A business continuity plan to continue business is essential.
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