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https://www.techopedia.com/definition/24238/operational-support-system-oss
An operational support system (OSS) is a group of computer programs or an IT system used by communications service providers for monitoring, controlling, analyzing and managing a computer or telephone network system.
https://www.techopedia.com/definition/26873/business-support-system
A business support system (BSS) is a group of business elements used in networking to help service providers gain customer insight, compile real-time subscriptions and introduce new revenue generating services. A BSS is critical because it helps service providers support and extend operations to enhance business services.
http://www.yourarticlelibrary.com/information-technology/importance-of-operations-support-systems-for-a-business-enterprise/10418
The operations support systems focus on the operations of the enterprise. The basic objective of these systems is to improve the operational efficiency of the enterprise. As these systems are concerned primarily with operations, they use internal data primarily for managers at the lower levels.
http://passionateaboutoss.com/background/history-standards/
Business Support Systems (BSS) is the term traditionally used to describe the business and/or customer-facing functionality. These tools allow an organisation to connect with their customers (eg Customer Relationship Management or CRM), create offers for them (eg Products / Services),...
https://www.sdxcentral.com/networking/sdn/definitions/operations-support-system-oss-definition/
Mar 21, 2016 · An operations support system (OSS) is a software component that enables a service provider to monitor, control, analyze, and manage the services on its network. These types of software applications, along with a business support system (BSS), support most customer-facing activities, including ordering, billing, and support.
http://www.yourarticlelibrary.com/database/importance-of-management-support-systems-for-business-enterprises/10438
ADVERTISEMENTS: Importance of Management Support Systems for Business Enterprises! Management support systems focus on managerial uses of information resources. These systems provide information to manage for planning and decision making. The information provided by these systems is based on both the internal and external data using various data analysis tools. …
https://searchnetworking.techtarget.com/definition/operational-support-system-OSS
Jul 01, 2007 · An operational support system (OSS) is a set of programs that help a communications service provider monitor, control, analyze and manage a telephone or computer network. As the traditional voice telephone systems converges with packet -oriented Internet traffic (including VoIP ), broadband applications such as teleconferencing and DSL,...
https://quizlet.com/56113511/systems-ch-1-flash-cards/
develop long-range plans, called strategic plans, which define the company's overall mission and goals. b. provide direction, necessary resources, and performance feedback to supervisors and team leaders. c. oversee operation employees and carry out day-to-day functions, coordinating operational tasks and …
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