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http://customercentricsupport.com/the-customer-service-vision-statement/
It was an ICMI workshop by the one and only Jeff Toister that first turned me on to the concept of a Customer Service Vision. Since that time, the truth of his statements have taken root and evolved into a new mindset for me. This is not a rewording or a replacement for your company’s vision statement….quite the opposite in fact.
https://www.toistersolutions.com/blog/2016/5/23/how-to-write-a-customer-service-vision-statement
May 24, 2016 · Prepare to Write the Vision. You'll want to do a little prep work before you actually sit down and write the vision. First, take a moment to explore what constitutes a customer service vision statement if you aren't familiar with one already.
https://www.franchising.com/articles/customer_service_vision__the_one_statement_employees_must_know.html
The customer service vision provides a meaningful purpose for your employees - and is what every employee, regardless of department, level, or pay grade, must deliver to every customer, every time ...
https://www.toistersolutions.com/blog/2016/4/29/what-the-heck-is-a-customer-service-vision
May 05, 2016 · Defined: Customer Service Vision. Let's start with a basic definition. A customer service vision is a statement that clearly defines the type of customer service employees are expected to provide. In some companies, this is a standalone statement that's separate from other items like mission, vision, and values.
http://www.visiontechusa.com/en/support/customer-services
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https://www.lifehack.org/articles/work/20-sample-vision-statement-for-the-new-startup.html
Mar 12, 2019 · Our VISION, quite simply, is to be: “The World’s Premier Food Company, Offering Nutritious, Superior Tasting Foods To People Everywhere.” Being the premier food company does not mean being the biggest but it does mean being the best in terms of consumer value, customer service, employee talent, and consistent and predictable growth.
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