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http://kpixel.com/wp/2011/05/canon-eos-error-01-err01-the-worst-case-scenario/
May 31, 2011 · Canon’s explanation of the Err01 is “Communications between the camera and the lens is faulty. Clean the lens contact.” Well, life can’t be that simple can it? I’m sure there are cases where the lens contacts are indeed dirty enough to interfere with communication between the camera and the lens.
https://www.justanswer.com/topics-canon-powershot/
Canon Powershot Problems and Troubleshooting. ... Case Details: When the camera is turned on, I get a "lens error" message and the camera shuts off automatically. Examine the area between the lens and the camera body for any damage or dirt/sand. You may dislodge any dirt by turning the camera with the lens facing down and gently shaking it.
http://www.usa.canon.com/internet/portal/us/home/support?pageKeyCode=prdAdvDetail&docId=0901e024805ab992
Canon Service Plans. Canon CarePAK service plans are cost-effective and easy-to-use additional coverage plans. A service plan can provide additional years of service and support from the date you purchased your Canon product.
https://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
Dec 07, 2007 · Well, I DID drop my camera, on the hard concrete outside, lens-out, lens-down. It's a Canon PowerShot SD450. The lens got stuck about halfway and would then stop. It was evenly stuck while it was off, but when I tried to turn it on I could see that one side was sticking up, so I had to force it.
https://www.usa.canon.com/internet/portal/us/home/support/service-repair/repair/
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https://www.usa.canon.com/internet/portal/us/home/support/service-repair/
A true industry leader understands that reputations are earned one customer at a time, which is why Canon has at its foundation an uncompromising dedication to product reliability, service and support. From cutting-edge technology to industry-leading response times, Canon U.S.A. takes pride in delivering complete customer satisfaction.
https://www.usa.canon.com/internet/portal/us/home/products/
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https://www.canon-europe.com/support/
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