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https://servicestrategies.com/training/individual-development/support-professional/
Technical Support Training and Certification The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today’s support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution.
https://www.certifiedesupport.com/
Certified eSupport, Corp. is an organization made up of talented engineers, certified trainers, and network administrators. We focus on speech recognition, dictation, and transcription—including software and hardware, in standalone and enterprise implementations.
https://www.coursera.org/professional-certificates/google-it-support
The IT Support Professional Certificate is a first-of-its kind program with highly interactive content, like hands-on labs and widgets, exclusively developed by Google. For those who successfully complete the program, you’ll have a direct route to get your info into the hands of top employers.
https://support.microsoft.com/en-us/help/4027632/it-pros-become-a-microsoft-certified-professional
Aug 03, 2018 · A Microsoft Certified Solutions Associate (MCSA) certification proves that you have the core technical skills required to build a sustainable career in information technology. Find training and earn an MCSA in: Windows Server, Windows, SQL Server, or Office 365.
https://training.apple.com/us/en/recognition
The Apple Certified Support Professional (ACSP) certification is for the help desk professional, technical coordinator, or power user who manages networks or provides technical support for Mac users. ACSP certification verifies that you understand macOS core functionality and that you can configure key services, perform basic troubleshooting, and support multiple Mac users.
https://www.thinkhdi.com/certification.aspx
It is the committee’s intent to recognize the breadth of knowledge required, document the needed skills, and provide leadership to the support industry on the meaning of certification in customer service and technical support organizations. The HDI Certification Standards are open standards that are independent of any training curriculum.
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