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https://www.computerweekly.com/news/2240062052/Child-Support-Agency-a-history-of-IT-failure
Child Support Agency: a history of IT failure. The crisis-ridden Child Support Agency (CSA) has a history of IT failure. It was not just the technology that caused difficulty but the management of its introduction. Find out what went wrong and what lessons can be learnt from one of the most disastrous government IT implementations.
https://www.zdnet.com/article/child-support-it-failures-savaged/
Jul 03, 2006 · Child Support IT failures savaged. The National Audit Office is appalled that an IT system developed by EDS will end up costing £1.1bn. The Child Support Agency (CSA) IT system has been branded one of the "worst public administration scandals in modern times" after it was revealed the cost will now rise to £1.1bn.Author: Andy Mccue
https://www.smh.com.au/public-service/massive-sixday-outage-hits-human-services-child-support-it-system-20180328-h0y2eh.html
Mar 28, 2018 · A massive, week-long outage has crippled the IT of the Human Services agency paying child support to families, the main public sector union has said.
https://www.theguardian.com/society/2006/feb/09/childrensservices.politics
Feb 09, 2006 · In November Ann Chant, the CSA's second chief executive, quit following criticism by MPs of the agency's failure to meet performance targets. 1997 The CSA opened its call centres from 7am until 9pm, six days a week, in an attempt to clear a backlog of hundreds of thousands of child support cases.Author: David Batty
https://dadsdivorce.com/articles/4-problems-with-the-modern-child-support-system/
The system is outdated. The child support system was originally a bipartisan policy reform designed to serve divorced parents who were steadily employed. But the system was established nearly 40 years ago, and is based on outdated stereotypes that viewed Mom as a housewife and Dad as the sole breadwinner.
https://www.ncsl.org/research/human-services/child-support-and-incarceration.aspx
Mar 04, 2019 · Incarceration for Failure to Pay Child Support. Noncustodial parents may face incarceration for failure to pay child support through civil contempt or criminal nonsupport. Civil contempt is used more commonly than criminal contempt and the sentence is typically less severe and for a shorter length of time.
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