Cisco High Touch Technical Support Service

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Cisco High-Touch Technical Support Service

    https://www.cisco.com/en/US/services/ps2827/ps2567/services_data_sheet0900aecd800f394c.pdf
    Cisco High-Touch Technical Support Service engineers provide the personalized assistance and expertise your business needs, when you need it. Receiving this level of support can help speed issue resolution and minimize network downtime. Cisco High-Touch Technical Support Service The Cisco High-Touch Technical Support Service is a premium service.

Cisco High-Touch Operations Management Service

    https://www.cisco.com/en/US/services/ps2827/ps2567/data_sheet_htom.pdf
    As the first of three service levels included in Cisco Focused Technical Support Services, purchase of the Cisco High-Touch Operations Management Service does not require purchase of the other Focused Technical Support Services. However, a valid Cisco SMARTnet, Smart Net Total Care, or SP Base support contract on all network equipment is required.

Cisco High Touch Delivery Learning Service

    https://htdls-request.cisco.com/users/sign_in
    Contacts and Feedback Terms and Conditions of Cisco High Touch Delivery Learning Service @ 1992-2020 Cisco Systems Inc. All rights reserved.

High Touch Operations Manager - jobs.cisco.com

    https://jobs.cisco.com/jobs/ProjectDetail/High-Touch-Operations-Manager/1283715
    Cisco seeks a High Touch Operations Manager to work with designated mission-critical customers, such as service providers and financial services companies, ensuring they receive premium-level service. As the liaison between the customer and Cisco technical support, you will track everyone and everything that touches the service process, driving ...Posted on: November 26, 2019

IOS-XR Fundamentals and Architecture - ... - Cisco Community

    https://community.cisco.com/t5/service-providers-documents/ios-xr-fundamentals-and-architecture-faq-from-live-webcast/ta-p/3136416
    Nov 25, 2014 · Introduction . Sudeep Valengattil is a customer support engineer in High-Touch Technical Services at Cisco specializing in service provider technologies and platforms.Sudeep has got experience on XR platform like ASR9000, CRS, NCS and GSR. Sudeep has more than 9 years of experience in the IT industry and holds CCIE certification (36098) in Service provider.

Cisco High Touch Delivery Learning Service

    https://htdls-request.cisco.com/users/password/new
    Provide your username and email address associated with your Cisco High Touch Delivery Learning Service account. If you need to reach out to Cisco High …

What is high-touch customer service? - Definition from ...

    https://searchcustomerexperience.techtarget.com/definition/high-touch-customer-service
    Feb 01, 2016 · Consider the triage system for consumers in or software technical support. Simple, low-touch requests may be handled by low-touch communications, such as an online community FAQ section or a customer self-service portal, but complex issues may require the high-touch approach of a customer service agent who is well-trained in resolving these kinds of problems.



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