Find all needed information about Cisco Partner Support Vs Smartnet. Below you can see links where you can find everything you want to know about Cisco Partner Support Vs Smartnet.
https://community.cisco.com/t5/smart-net-total-care-portal-and/difference-between-smartnet-total-care-and-sssnt/td-p/3182245
Solution Support helps you manage solutions when working with multiple vendors and products in a single environment. If you need support for a Cisco product or one from another solution partner with Solution Support you can just call Cisco. We will support through our solution experts who own your case from first call to resolution.
https://www.cisco.com/c/en/us/support/services/smart-net-total-care/index.html
The Cisco Smart Net Total Care (SmartNet) service is a part of Cisco's technical services portfolio. This service combines Cisco's industry-leading and award-winning, foundational technical services with an extra level of actionable business intelligence that is delivered to you through the smart capabilities in the SmartNet portal.
https://community.cisco.com/t5/smart-net-total-care-portal-and/what-s-the-difference-between-smartnet-total-care-and-smartcare/td-p/2484661
Smart Care, on the other hand, is sold and supported through a qualified Cisco Partner, so the customer would get their first line of support from the partner (the partner can work with Cisco TAC if needed). For targeted network environments—Smart Net Total Care has been designed to support large, dynamic networks.
https://community.cisco.com/t5/mpls/the-difference-between-smartnet-and-pss/td-p/3078731
The quoting, ordering, and renewals process for Cisco PSS is the same as it is for ordering any other service offer through Cisco Service Contract Center, or Cisco Commerce Workspace. Ordering through Services Management System v3 (SMS3) is not available. and . SMARtnet covers traditional Cisco products (enterprise products ie.
https://community.cisco.com/t5/firepower/difference-of-cisco-partner-support-smartnet-and-smartcare/td-p/2719743
Smartnet - Smart Net Total Care has been designed to support large, dynamic networks. It is able to support tens of thousands of devices. Smart Care - is targeted to mid-sized customers—from 10’s up to 1000’s of devices. But I have no idea to Partner support . Line Item Sample - con-psrt-a12fpk9 = PRTNR SS . thanks
https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/cisco-solution-support-with-smartnet.pdf
from our Solution Technology Partners Cisco delivers support for the Solution, both directly and through coordination of product maintenance and support activities needed to troubleshoot and address issues across the Solution. Cisco Solution Support with SMARTnet Cisco Responsibilities:
https://community.cisco.com/t5/switching/dna-licensing-and-smartnet-support-terms/td-p/3328254
Re: DNA Licensing and SmartNet Support Terms? You are correct, you can co-term your SmartNet and DNA subscription. As for the renewal date, you should be able to work with your Cisco partner and Cisco Account team to make all of the renewal dates align as you desire.
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