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https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html
Phone Support for Enterprise and Service Providers. Notes: Numbers with an asterisk (*) have special dial instructions. Dial the Local Access number. After the chime, dial the Card number and PIN number 5689. After you hear a few beeps, dial *99. If dialing *99 doesn't work, the operator will ask you what number you wish to dial; use the card number.
https://www.cisco.com/c/en/us/solutions/small-business/services.html
Cisco Services and support for small business reduce downtime, improve network availability, and help you get more value from your Cisco products.
https://www.cisco.com/c/en/us/solutions/small-business/support-resources.html
Phone Support, Community Support: Wireless: Cisco Aironet 1140/1260 Series Access Points Aironet 1140, Aironet 1260: Phone Support, Community Support: Wireless: Cisco AP500 Series Wireless Access Points AP541N: Phone, Chat, Community Support: Wireless: Cisco Small Business 100 Series Wireless Access Points WAP121: Phone, Chat, Community Support: Wireless
https://www.cisco.com/c/en/us/support/index.html
Cisco's technical support homepage is your starting point for accessing software downloads, product documentation, support tools and resources, TAC phone numbers, and Cisco support cases.
https://www.cisco.com/c/en_hk/services/support.html
Tap into industry-recognized services from Cisco Cisco earns its tenth consecutive J.D. Power Certified Technology Service and Support (CTSS) certification, a milestone accomplishment no other company has ever achieved.
https://community.spiceworks.com/topic/1994361-understanding-sbs-vs-snt-smartnet-contracts
May 17, 2017 · Small Business Support (SBS) is support provided by the Cisco SBSC. They provide support using CCA and/or Web based GUI's. SmartNet (SNT) support gives you access to the cisco TAC who offer support via the CLI and may used Web GUI's as appropriate.
https://community.cisco.com/t5/firewalls/basic-smartnet-support-contract-for-asa-5505-just-to-obtain/td-p/2946700
There is no additional cost to CISCO if you just purchase the software download access, and no tech support. So if anyone assumes you can just get the $71/year software support for your ASA5505, make sure you have the low end ASA5505 model, because the support links directly to the serial number, and if that serial number is a model with more features, or more users, you can't use the $71 support license.
https://community.cisco.com/t5/small-business-support-community/ct-p/5541-small-business-support
Welcome to the Small Business Support Community! Have questions with any of the Cisco Small Business? Cisco Experts and employees can help you in this support forum.
https://mycase.cloudapps.cisco.com/attendeeCaseCreate
Manage Cisco Support Case
https://community.cisco.com/t5/online-chat-support/bd-p/4841-discussions-online-chat-support
Cisco Online Chat Support provides live, real-time technical support for Cisco Small Business products through a web chat session with a Small Business Support Center engineer during local business hours.. Telephone and online chat support are available with standard warranty for one year from date of purchase, and can be extended with the Smart Net Total Care Support Sevice
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